Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for Samsung Galaxy S20+ and S20+ 5G - Set In Stone
Average customer rating
3.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
11
4 Stars
2
3 Stars
2
2 Stars
3
1 Star
2
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for OtterBox - Symmetry Series Case for Samsung Galaxy S20+ and S20+ 5G - Set In Stone
Posted by: pete
Verified Purchase:Yes
I love otterbox cases, but the one for the galaxy S20+ doesn't protect the screen with higher edges like the ones for my last two phones
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: bhar
Verified Purchase:Yes
never had an issue with otterbox before but seems to come off at the corner with a tiny drop and little force ... maybe this style with this phone. My SO has commuter with same phone and it seems to be a better fit
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, August 18, 2020
Hi Bhar,
We're so sorry this Symmetry Series cracked on you.
While we pride ourselves on our cases' protective qualities, this case wasn't actually designed to be indestructible as much as it was intended to absorb the brunt of daily use, bumps, scratches, and drops. As long as your phone survived unscathed, we'll call it a win and help you with a warranty replacement. Please feel free to click on over to our online Support/Warranty page and we'll get you back on track to epic protection!
bit.ly/warrantyotter
Best,
OtterBox Customer Service Team
We're so sorry this Symmetry Series cracked on you.
While we pride ourselves on our cases' protective qualities, this case wasn't actually designed to be indestructible as much as it was intended to absorb the brunt of daily use, bumps, scratches, and drops. As long as your phone survived unscathed, we'll call it a win and help you with a warranty replacement. Please feel free to click on over to our online Support/Warranty page and we'll get you back on track to epic protection!
bit.ly/warrantyotter
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Hammy
Verified Purchase:Yes
I wanted a protective case (since the S20 is a fragile line) that wasn't too bulky because the phone is rather large already. This case is sleek and solid, and the buttons press easier than the actual phone without the case, go figure. It looks nice, feels nice, and acts as a shield. I'd buy it again and recommend you buy it too if you're on the site reading this. My popsocket sticks to it just fine too.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bwalsl
Verified Purchase:Yes
This protector fits perfectly and looks great on my phone even with a glass screen protector applied. Had one for my last phone and dropped it several times with no issues, including dropping on a hard time floor. Would buy again.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: alwayssmiling
Verified Purchase:Yes
for the Samsung S20 + no screen cover for such a expensive phone
Response from otterbox.comBy OtterBox , Customer Service Team , May 6, 2020
Hi there!
We're sorry to hear about any disappointment with your Symmetry Series case. This case style has not come with an included screen protector in the past. That being said, our engineers determined that the best way to interact with the screen of this device was without the addition of built-in display protection, so we don't currently have any cases that have a screen protector included. We'll be sure to pass your feedback along!
Best,
OtterBox Customer Service Team
We're sorry to hear about any disappointment with your Symmetry Series case. This case style has not come with an included screen protector in the past. That being said, our engineers determined that the best way to interact with the screen of this device was without the addition of built-in display protection, so we don't currently have any cases that have a screen protector included. We'll be sure to pass your feedback along!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: dkmo
Verified Purchase:Yes
This fits my Samsung Galaxy S20+ very well. The buttons and camera are easy to use and I have already dropped my phone once and it suffered no cracked screen so seems solid protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MJ2323
Verified Purchase:Yes
I just received my case last week. So far it works well. Only thing I wish it had was sides that came up higher to protect the screen a little more. I know there are other cases like that but I thought this one was a little different than what it is but I'm happy with the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Grandma 3
Verified Purchase:Yes
I bought this 3 weeks ago and it is the best protection I have ever bought. I love the color and pattern it is classic.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com