Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Samsung Galaxy S20 Ultra 5G - Black
Average customer rating
4.3 out of 5
4.3
(35 Reviews)
Open Ratings Snapshot
Rating breakdown 35 reviews
5 Stars
24
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
4
83%of customers recommend this product. 
(
25 out of 30
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Commuter Series Case for Samsung Galaxy S20 Ultra 5G - Black
Customer Rating
4 out of 5
4
Usual otter box
on March 9, 2020
Posted by: Bryce
Verified Purchase:Yes
Overall a good case, with a slim style and hard outside layer, only complaint is charging port a little hard to get to, should loosen up over time, silicone over volume and power buttons loosened quickly, doesn't like to stay tight
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great Case
on February 22, 2023
Posted by: 304Pete
Verified Purchase:Yes
Its an Otterbox case, if you're come this far and are new to Otterbox products... look no further. I've had their cases on my phones for years, solid products!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
OtterBox never fails
on March 17, 2020
Posted by: Adam
Verified Purchase:Yes
My s20 ultra was unprotected for 4 days. It's an expensive phone. As soon as I put my OtterBox on, I dropped it. Safe and sound :)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Its ok
on April 5, 2020
Posted by: SAMIUL
Verified Purchase:Yes
its ok. The zide edege could have been a little bit longer to protect the phone better.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox Customer Service Team April 8, 2020
Hi there!

We're sorry to hear that you're not excited about your Commuter Series case! We appreciate your feedback, we'll be sure to get it passed up the ladder to our design team. In the meantime, if you run into any issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Very happy
on June 29, 2020
Posted by: Hector
Verified Purchase:Yes
excellent Item fits just perfect to my phone and I'm 100% satisfied
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best phone case ever
on March 14, 2020
Posted by: BS29
Verified Purchase:Yes
I actually received the case before the phone, but it's an amazing case as usual and super durable. Just wish the leather foldover case was available for my type of phone so I would have something to cover my screen
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Good purchase
on June 9, 2020
Posted by: mara91
Verified Purchase:Yes
i bought this for my Galaxy s20 ultra and I'm very satisfied with the coverage. The only thing I don't like is the thing on the charging port. It's a little uncomfortable when you're trying to put the cable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Perfect
on March 6, 2020
Posted by: RS86
Verified Purchase:Yes
Arrived quickly which worked out good, had it before my phone came in. Fits and feels good. Only downfall was the shipping cost
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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