Customer reviews from lenovo.com
Lenovo - 13.3" ThinkPad X390 Yoga Laptop - 16GB Memory - Intel Core i7 - 512GB Hard Drive
Average customer rating
4.6
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
48
4 Stars
10
3 Stars
3
2 Stars
2
1 Star
1
94%of customers recommend this product.
(
48 out of
51)
Customer Reviews for Lenovo - 13.3" ThinkPad X390 Yoga Laptop - 16GB Memory - Intel Core i7 - 512GB Hard Drive
Customer Rating
2
Poor display brightness. Even indoors in the day
on September 6, 2019
Posted by: Bernieurban
from Edmonton
Verified Purchase:Yes
Great machine but very poor display brightness. Frustrating
Response from lenovo.comBy Kandyss_Lenovo, Customer Care, September 11, 2019
Welcome to our Ratings and Review section! Lenovo appreciates all feedback whether it's good or bad. We want to make sure all customers have a superb experience!
We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your system is working at optimal performance. Also, you will be able to control the bright or dimness of the screen display. Please utilize this link:
https://support.lenovo.com/by/en/solutions/ht505081
Additionally, you can use this steps:
Open the Settings app from your Start menu or Start screen, select “System,” and select “Display.” Click or tap and drag the “Adjust brightness level” slider to change the brightness level.
Kind Regards,
Kandyss_Lenovo
We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your system is working at optimal performance. Also, you will be able to control the bright or dimness of the screen display. Please utilize this link:
https://support.lenovo.com/by/en/solutions/ht505081
Additionally, you can use this steps:
Open the Settings app from your Start menu or Start screen, select “System,” and select “Display.” Click or tap and drag the “Adjust brightness level” slider to change the brightness level.
Kind Regards,
Kandyss_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Mayur
Verified Purchase:Yes
I love the laptop. However, what could be better is the better experience in Linux OS. I'm a Linux user and the pen doesn't work well in Ubuntu 20.04. It is buggy and works only in some apps (not perfect there as well). I cannot switch to tablet mode and work fully with the pen. I need to get it back to laptop mode to do the tasks that cannot be done using the pen. I expect the same level of versatility and experience as that of the iPad (and its pen) in case of the laptop's tablet mode in Linux OS. To add to this, the fingerprint reader also doesn't seem to work in Ubuntu. All in all, I feel the Linux support (especially for the hybrid Yoga models which has the tablet mode) is poor and look forward to software updates for an iPad level of experience. Thank you.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: spec
Verified Purchase:Yes
Performs great. Runs pretty cool, especially given its size. Charges nice and quick, but battery is mediocre.
The screen colors are sharp, and contrast is great, viewing angles are wide, brightness is good enough for me, but there is a bit of ghosting when fast scrolling and watching action movies. I didn't buy the laptop for movies so that was acceptable to me, and other ThinkPads (and most IPS Ultrabooks I looked at) aren't shiners in that aspect.
Keyboard feels awesome. The feel of the keys and the click are very nice. This is my first ThinkPad and I'm super impressed. It is a bit narrow and on the smaller side, but I won't say it's tiny. My typing was clumsy at first but I'm getting used to it. The B button seems a little bit recessed which is strange. Not sure if it's a defect or not (maybe to make room for the nub).
Touchpad doesn't feel as precise as others I've used, but I'm gonna start using the nub anyway :)
Some coil whine can be heard when I put my ear to the computer, but it is inaudible when in normal use and in not dead-quiet room.
Hinges are solid and build quality is awesome. I'm definitely a ThinkPad fan now.
Written by a customer while visiting lenovo.com
Posted by: William W
from Toronto, ON
Verified Purchase:Yes
Thinkpad business-grade quality with versatility.
Would have given it a 5 star but got a unit where left shift key is quirky and not quite right.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: RobertS
Verified Purchase:Yes
For the one week I had the laptop, it worked great! I only returned it because I wanted a larger monitor. However, my only concern was how incredibly hot the bottom of the laptop gets. I'm not sure if it was just my laptop, or if that's by design.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Daniel Tucker
from Ottawa, ON
Verified Purchase:Yes
Absolutely perfect business laptop. Couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Neen
from Smithers, BC
Verified Purchase:Yes
Absolutely love my new Thinkpad Yoga. It is a quick and powerful computer in a versatile, portable format. Love it!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Eats7
from Cambridge Ontario
Verified Purchase:Yes
Good, but couple of issues. Screen has a bow to it, so one corner doesn't shut tightly all the way. Quality Is okay. Some keyboard keys rub and are kind of noisy
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 16, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
In addition, please refer to our Technical Support team at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adria_Lenovo
In addition, please refer to our Technical Support team at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adria_Lenovo
Written by a customer while visiting lenovo.com