Customer reviews from Samsung US
Samsung - 11.3 cu. ft. Bottom-Freezer Counter Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
6
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
10 out of
10)
Customer Reviews for Samsung - 11.3 cu. ft. Bottom-Freezer Counter Depth Refrigerator - Stainless Steel
Customer Rating
4
Compact Refrigerator
on March 24, 2021
Posted by: Anonymous
from Dallas, TX
[This review was collected as part of a promotion.] Bought this fridge 2 months ago and it's a great fit for my small apartment. Only thing that would make this amazing would be an ice maker and a water dispenser, other than that its a great fit for any small apartment
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Missing 1 thing for 5th star...
on March 19, 2023
Posted by: jimmyweda
from Quartzsite, Arizona 85346
I really do like this refrigerator especially having the freezer on bottom. Has a ton of room below and ample space above. Very quiet and keeps the Temps where you choose to have them. I have wireless thermometers for each section with an external readout with alarms if the Temps go too high and they've never gone off so far. The stainless is holding up really well and I'm hoping this will be the last one I'll need to buy since I'm retired now.
The reason for not giving it the 5th star is because it states in their specs and online that it has gallon shelves and that isn't true. I'm a gallon every 2 day milk drinker and that eliminated many of the other choices for me and why I purchased this one. I've contacted Samsung many times to ask about this and a couple other things and no one ever gets back to me. Great fridge without gallon support and customer support is non-existing.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this Samsung Fridge!
on March 24, 2021
Posted by: NadaRadakovich
from Flint, MI
[This review was collected as part of a promotion.] I had been waiting for the 'right' refrigerator to come along for several years---and I must say, I am just thrilled with this Samsung Bottom Freezer Refrigerator. It is so sleek, so quiet, so energy efficient and even though it is 11.3 cubic feet, it is so well designed, I can fit everything I need into it! ---and the Freezer part is terrific! I am really happy with this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good Refrigerator, very small
on March 24, 2021
Posted by: KeepItCold
from Los Angeles
[This review was collected as part of a promotion.] This is a good quality refrigerator. Please be aware it is very small. This is not recommended for everybody. If you have a small counter space, this the perfect refrigerator.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung hit a homerun with this refrigerator!
on June 28, 2022
Posted by: TexasTom
from Gladewater, Texas
[This review was collected as part of a promotion.] From appearance to efficiency, this 11.3 cu.ft refrigerator gets high marks! It is exactly what I needed. Plenty of room inside, runs quite as a mouse and keeps everything cold as as polar bear!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Compact Refrigerator
on February 24, 2021
Posted by: Euro Design Scott
from Fort Myers, FL
[This review was collected as part of a promotion.] I needed a compact refrigerator for my garage for overflow items from our standard refrigerator. Holds an amazing amount of regular refrigerated items plus extra freezer space. Love it!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth a penny
on June 21, 2022
Posted by: Trish
from NYC
bought this at a higher price ,delivered in narch ,had a repair man come out about a month later because door had clicking noise ,now this is june and it's creeking for about a month now
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Angelica, Samsung Care, June 22, 2022
Hello Trish,
Thank you for bringing this to our attention. We appreciate you informing us that your Samsung refrigerator had a clicking noise. We apologize for the inconvenience this has caused you, especially since you just had it for a few months. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here are the links to the guide to understanding your Samsung refrigerator's noises.
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
https://www.youtube.com/watch?v=cain2xjBCQE
I've also included a link to our warranty page to learn more about the product's coverage.
https://www.samsung.com/us/support/warranty/?model=N0020334&modelCode=RB10FSR4ESR/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144624089
Thank you, and stay safe!
-Angelica
Thank you for bringing this to our attention. We appreciate you informing us that your Samsung refrigerator had a clicking noise. We apologize for the inconvenience this has caused you, especially since you just had it for a few months. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here are the links to the guide to understanding your Samsung refrigerator's noises.
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
https://www.youtube.com/watch?v=cain2xjBCQE
I've also included a link to our warranty page to learn more about the product's coverage.
https://www.samsung.com/us/support/warranty/?model=N0020334&modelCode=RB10FSR4ESR/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144624089
Thank you, and stay safe!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
3
Cheap plastic drawers
on November 5, 2023
Posted by: KO2023
from Pacific NW
Bought this refrigerator around 2 years ago. Overall it works great, but we've had a rough time with the freezer drawers. The bottom drawer has broken twice in the two years we've had the fridge. The first time was able to be covered under warranty but this most recent one we had to pay to replace. The drawers are made of cheap plastic so no wonder the fronts have snapped off.
Features
4
Performance
4
Design
4
Value
2
Response from Samsung USBy SEA Care, November 8, 2023
Hello there,
Thank you for sharing your observation about our plastic drawers, and we are glad this was replaced. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille
Thank you for sharing your observation about our plastic drawers, and we are glad this was replaced. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille
Written by a customer while visiting Samsung US