Customer reviews from hp.com
HP - 215A Standard Capacity Toner Cartridge - Black
Average customer rating
4.3
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
105
4 Stars
14
3 Stars
9
2 Stars
1
1 Star
18
78%of customers recommend this product.
(
18 out of
23)
Customer Reviews for HP - 215A Standard Capacity Toner Cartridge - Black
Posted by: Doctor H
Verified Purchase:Yes
One 215 Black cartridge had a black streak on all copies. No good
Response from hp.comBy Amanda , HP Care, July 5, 2022
Hello Doctor H,
I want to help find the cause of the black stripe. This black stripe is a rare and unique situation.
The first thing I would do is look for a leak. Leaks occur in a variety of ways. Inserting the cartridge with too much force causes leaks. If no leaks are present, check the copper contacts.
There is a possibility a smudge of ink is causing the black line. Cleaning this area will help the results. I hope these suggestions resolve the issue.
Amanda
HP Care
www.hp.com/support/
I want to help find the cause of the black stripe. This black stripe is a rare and unique situation.
The first thing I would do is look for a leak. Leaks occur in a variety of ways. Inserting the cartridge with too much force causes leaks. If no leaks are present, check the copper contacts.
There is a possibility a smudge of ink is causing the black line. Cleaning this area will help the results. I hope these suggestions resolve the issue.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Kevin E
Verified Purchase:Yes
The toner is great. The delivery method was terrible! It was sent via FedEx and delivered by the USPS 11 business days later. When I purchased the toner, the website said it would be delivered in 3 - 6 business days.
Written by a customer while visiting hp.com
Posted by: DAVEJUSTDAVE2005
from NEWPORT, OR
Verified Purchase:Yes
HAPPY WITH THE QUALITY! ONLY ORIGINAL PRODUCT CAN GIVE YOU 100% SATISFACTION!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Federal
from Anoka MN
Verified Purchase:Yes
Received the product ordered in a timely manner
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: T Word
Verified Purchase:Yes
Use only HP toner. The toner contributes to more reliable machine operation as well as better print quality.
I would recommend this to a friend!
Value
5
Written by a customer while visiting hp.com
Posted by: Sporadic user
Verified Purchase:Yes
Replaced printer cartridge. Within 2 weeks after printing fewer than 100 pages, reading empty again
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: Edward D.
from Sandersville, Georgia
Verified Purchase:Yes
Easy purchase, works perfect, and excellent Shipping and Service. Even with the holiday Christmas rush, it arrived earlier than expected.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Babz g
from Leesburg, FL
Verified Purchase:Yes
Everything was good!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com