Customer reviews from netgear.com
NETGEAR - 4G LTE Cable Modem - Black
Average customer rating
4.1
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
34
4 Stars
7
3 Stars
6
2 Stars
5
1 Star
5
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for NETGEAR - 4G LTE Cable Modem - Black
Customer Rating
4
Thanks for the Help!!
on January 24, 2021
Posted by: Anonymous
This product did not work for me in my area but support was great!
Written by a customer while visiting netgear.com
Customer Rating
4
Great!...but
on February 20, 2021
Posted by: Jerry C
The modem works very well, and has allowed me to cut the cord with my expensive cable ISP. Throughput speeds are adequate though not stellar. I notice a 2 or 3 second buffering delay when starting to watch a streaming movie, but once started there are no glitches. I am a techie and really waiting for a reasonably priced 5G modem, but for the meantime this meets the requirements nicely and did not burn a hole in my wallet.
Written by a customer while visiting netgear.com
Customer Rating
2
Bad
on May 26, 2021
Posted by: Cassie M
I have had it a week and it has all green lights but still isn’t working
Response from netgear.comBy Consumer Affairs, May 27, 2021
Hi Cassie M,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://www.netgear.com/images/pdf/LB112X-User-Manual.pdf
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://www.netgear.com/images/pdf/LB112X-User-Manual.pdf
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Use in a schoolbus
on June 10, 2021
Posted by: Anonymous
This product has brought us WiFi inside our school bus. The speed of the service is not very good however I believe that has to do with us being inside a metal box... for us, an external antenna is needed and maybe even an additional booster. Overall it is as advertised!
Written by a customer while visiting netgear.com
Customer Rating
4
Good to have one of these
on June 11, 2021
Posted by: SBguy
Its good to have one if these 4G LTE modem, it works ok, but sometimes it just keeps dropping.
Written by a customer while visiting netgear.com
Customer Rating
3
Good but not great
on November 5, 2021
Posted by: Ron
Compact and easy to set up but not receive as strong and consistent signal as my prior LTE modem.
Written by a customer while visiting netgear.com
Customer Rating
1
Poor service
on February 3, 2022
Posted by: Ash
This item does not work, no way to retrieve password. So basically I bought this due to our location and it still didn’t help.
Written by a customer while visiting netgear.com
Customer Rating
4
Great for years
on June 7, 2022
Posted by: Peter R.
The weak link is the cage that secures the SIM card. Since it broke, I have not been able to use it. Netgear offers no options for having it repaired.
Written by a customer while visiting netgear.com