Customer reviews from netgear.com
NETGEAR - 4G LTE Cable Modem - Black
Average customer rating
4.1
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
34
4 Stars
7
3 Stars
6
2 Stars
5
1 Star
5
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for NETGEAR - 4G LTE Cable Modem - Black
Customer Rating
2
Need more equipment
on March 23, 2020
Posted by: Thomas Meadows
It needs a signal booster and fluctuates to way to much for my area. Getting a booster soon which will make it work properly.
Response from netgear.comBy NETGEAR Team, March 24, 2020
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the connectivity of your product. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
Great with a hiccup
on May 22, 2020
Posted by: Thepakrat
Worked great for 3 mos with 10gb (max they will sell me) At
Response from netgear.comBy NETGEAR Team, May 26, 2020
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Weak Antenna
on October 29, 2020
Posted by: Cooper
In my rural location, sitting next to the T-Mobile Franklin, this modem, with the extra Netgear antenna, does not get the weak T-Mobile signal that the Franklin can pull in. Same with AT
Response from netgear.comBy Consumer Affairs, October 30, 2020
Hi Cooper,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
3
Help
on January 16, 2020
Posted by: Smoke
Gender:Male
Length of ownership:1 month
I cant play my playstation because I cant change my nat type I've port forwarded all the right ip addresses and I'm still getting nat type 3 I want to drop the firewalls but I dont know how
Written by a customer while visiting netgear.com
Customer Rating
5
New LTE Modem
on September 19, 2019
Posted by: Anonymous
I have had this new modem for 2 weeks now and so far it has performed perfectly. it is on a T-Mobile service and it is averages 30 to 50 mbps . Looking good!
Written by a customer while visiting netgear.com
Customer Rating
5
Very good modem
on September 21, 2019
Posted by: Billy Q
This modem works great and was a very easy set up.
Written by a customer while visiting netgear.com
Customer Rating
5
Setup and Reception
on October 8, 2019
Posted by: Chase Hammock
We previously had an out of date dsl modem with horrible service but we recently switched to a cellular alternative using the LB1120. It has been much better being a better price and offering better speed, ping, and connection reliability. The system was really easy to setup with an easily accessible sim slot, the mobile app is a huge upgrade to the website that our previous modem had. It is small and would fit anywhere we needed it to and works well with our current router.
Written by a customer while visiting netgear.com
Customer Rating
5
Tech support home worker
on January 16, 2020
Posted by: Ed Tornquist
Great product. Works well with a basic router. Can take anywhere.
Written by a customer while visiting netgear.com