Customer reviews from vosker.com
Vosker - V200 4G/LTE Cellular Security Camera with Preactivated Nationwide SIM Card - Black
Average customer rating
4.2
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
20
4 Stars
14
3 Stars
4
2 Stars
0
1 Star
3
84%of customers recommend this product.
(
26 out of
31)
Customer Reviews for Vosker - V200 4G/LTE Cellular Security Camera with Preactivated Nationwide SIM Card - Black
Posted by: MD Ranch
from Hico, TX
Verified Purchase:Yes
I have several placed around my ranch. Does what it advertised. Well built. Simple to use. Highly recommend formatting your SD Cards and uploading the firmware before installation or it won't work right. Wish it would automatically upload HD photos of people or vehicles, when selected, just in case the camera is ever stolen. Wish it had the ability to communicate with the network so I could upload new settings regardless of the mode it's in. I'd buy again. Great customer service.
I would recommend this to a friend!
Response from vosker.comBy Customer care, April 30, 2021
Greetings, dear client. Thank you very much for your kind comments and your feedback. We wish you the best! Regards
Written by a customer while visiting vosker.com
Customer Rating
1
Terrible quality, always require firmware updates
on December 29, 2023
Posted by: Concreteman
from Ohio
Gender:Male
I bought 3 a few months ago and have nothing but trouble constantly. The customer service representative cannot speak English. Good enough for you to understand them. They wanted me to extract files. Download files etc for a firmware update. I am not a computer genius. So I cannot do that. They said if I cannot do that there is nothing they can do.
Also, the solar panels are so small that you have to get an upgrade or the batteries will keep constantly dying. Do yourself a favor and stay far away from these cameras as possible!
Also, the solar panels are so small that you have to get an upgrade or the batteries will keep constantly dying. Do yourself a favor and stay far away from these cameras as possible!
No, I would not recommend this to a friend.
Response from vosker.comBy Customer service, December 31, 2023
Hello Voskercamera1234!, We set a high standard for ourselves, and we are gutted to hear this was not met in your interaction with our business and with our products. We are always keen to listen to our customers and to receive their feedback; this is the best way to improve our products and services and maintain our customers' satisfaction. Can you tell us a little more about this situation that you encountered with your cameras? We believe that open communication can help us identify opportunities for improvement; we would be delighted to see all this more closely for you. Please feel free to reach out to our team either by telephone at 1-888-986-7537 or via https://www.vosker.com/support/contact-us/. We would be more than happy to assist you and work together to find a solution that meets your needs. Thank you, and have a good day.
Written by a customer while visiting vosker.com
Posted by: Roger
Gender:Male
Verified Purchase:Yes
The camera is great but my only hope is that may be in the future with a firmware update, they will allow you to trigger the camera when you want. For example, if my alarm goes off at my cottage and I want to see what is happening at the present time, I don’t think I am able to force the camera to take a picture.
I would recommend this to a friend!
Response from vosker.comBy Customer Service, January 5, 2021
Hello, Roger. Thank you for your positive feedback. We will pass your suggestions to our Dev team. -SW
Written by a customer while visiting vosker.com
Posted by: Bill
from PA. USA
Gender:Male
Verified Purchase:Yes
You should be able to turn the camera on and off from your phone when you enter your property and when you leave your property!
I would recommend this to a friend!
Response from vosker.comBy Customer Service, January 5, 2021
Hello, Bill. Thanks for your evaluation! I am sorry currently users will need to turn off the camera manually. But you can set the schedule so the camera only take pictures in a certain time period. Please find this setting on the app under the 'Advanced option'. Thank you. -SW
Written by a customer while visiting vosker.com
Customer Rating
5
Cost-effective, reliable piece of mind!
on May 25, 2022
Posted by: Apex Safety
from New York, New York
Gender:Male
These cameras (I currently have 19) are a great addition to my security coverage. They are deployed across many construction project sites in New York City and are a great way to get real-time information to the roving guards on the ground. The AI is reliable in detecting human forms and getting immediate notifications to my guards on patrol.
I would recommend this to a friend!
Response from vosker.comBy Customer care, May 25, 2022
Hi there, thank you for the great review, and your feedback. Well appreciated. -KM
Written by a customer while visiting vosker.com
Posted by: John R
from Middle of Pa
Gender:Male
Verified Purchase:Yes
This is my 3rd and last camera from VOSKER. Same problems as the other two missing pictures terrible connections, batteries dead all the time and the support line is terrible.
No, I would not recommend this to a friend.
Response from vosker.comBy Customer service. , August 2, 2023
Hello John R,
We're sorry to hear about the service you received from us and the issue with the pictures, connection and battery life.
Every little detail can be important in making the camera work. Having a bad signal will affect the transmission and the battery life. We'll contact you to take a look at this with you. Thank you for your time.
We're sorry to hear about the service you received from us and the issue with the pictures, connection and battery life.
Every little detail can be important in making the camera work. Having a bad signal will affect the transmission and the battery life. We'll contact you to take a look at this with you. Thank you for your time.
Written by a customer while visiting vosker.com
Posted by: Daniell
Verified Purchase:Yes
Still photos only. That’s not what i am looking for. Not real one.
No, I would not recommend this to a friend.
Response from vosker.comBy Customer service, September 26, 2023
Hey Daniell, Thank you for posting your review and sharing your experience with the camera. We have sent you different emails following your situation and confirmation of the replacement of your camera. If you have the slightest question or request, the service is at your entire disposal to assist you. https://www.vosker.com/support /#chat, have a good day.
Written by a customer while visiting vosker.com
Customer Rating
4
Would like better image quality. Great otherwise!
on January 27, 2021
Posted by: B from TN
from Tennessee
Verified Purchase:Yes
All it lacks is a better quality image. Other than that I have enjoyed the first one i bought and am about to setup a second at our homesite.
I would recommend this to a friend!
Response from vosker.comBy Customer Service, January 27, 2021
Dear customer, thank you for taking the time to review us. Kind regards, -BV
Written by a customer while visiting vosker.com