The collar was inflexible and much stiffer than others we have used. My dog seemed uncomfortable when wearing it and scratched at it incessantly. The lighting generated was as advertised and meet my expectations for safety.
Response from www.niteize.comBy Brian, Customer Service, February 16, 2021
Hello Steve,
Thank you for the feedback! We will make sure our product design team hears this. Just a thought, I don't know if it has been cold where you are but cold temps can sometimes make the material the collar is made from stiffer than at room temp. If you have further questions, please contact customer service at info@niteize.com or at 800.678.6483 8-5 M-F MST.
Written by a customer while visiting www.niteize.com
This is a great dog collar. We have a black dog who is invisible in the dark, and this lets us keep an eye on her when she is out at night. It’s not flimsy. It’s easy to set to on, blink or off. Recharging is easy. We have the bright yellow and it’s great. We only use it as a night time collar. The ring for putting tags on is too thick to get the tags onto, so we put them on the part that holds the end of the collar in place. We bought a 2nd one for my parents’ dog.
I would recommend this to a friend!
Written by a customer while visiting www.niteize.com
I bought 2 of these for our dogs when we let them out at night on our property. I am not worried of them not returning but just wanted to know where they are while running around at night. Needless to say these units are AMAZING, they are easily seen in the dark nights and even at dusk. I can now easily locate the dogs when I let them out. They seem to be made with thick material and the rechargable feature is a must have! No regrets on my purchase and would buy again.
I would recommend this to a friend!
Written by a customer while visiting www.niteize.com
Already doesn’t work less than a few weeks old. Barely even turned the light on. Hour or two tops
Response from www.niteize.comBy Brian, Customer Service, June 23, 2020
Hello John, We are sorry to hear the NiteHowl is not working. We have a Worry Free Guarantee on all our products and we would be happy to replace this for you. All we need you to do is visit us online at: https://www.niteize.com/page/Worry-Free-Guarantee.asp and we can take it from there.
Written by a customer while visiting www.niteize.com