Customer reviews from Samsung US
Samsung - Galaxy S20 Ultra 5G Enabled 512GB - Cosmic Black (Sprint)
Average customer rating
4 out of 5
4
(16 Reviews)
Open Ratings Snapshot
Rating breakdown 16 reviews
5 Stars
11
4 Stars
0
3 Stars
1
2 Stars
2
1 Star
2
79%of customers recommend this product. 
(
11 out of 14
)
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Customer Reviews for Samsung - Galaxy S20 Ultra 5G Enabled 512GB - Cosmic Black (Sprint)
Customer Rating
5 out of 5
5
Cámara
on May 27, 2020
Posted by: Chino
from I’ll
Expertise:Expert
I like this phone very recommended this is the best
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Ultra 20 - THE BOMB
on June 15, 2020
Posted by: WickedMom
from Abilene, Tx
[This review was collected as part of a promotion.] i am one of those people that keeps phones for a long time. since i had had my other phone for a long time, i decided that i needed a new phone so why not go for the biggest one out there. i am so happy with my new phone. this phone is the bomb!!! everything about it is fantastic. and i don't like iphone. samsung phones for me all the way!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
i really like this phone
on July 15, 2020
Posted by: sarahmx2002
from Monroeville, PA
it's worth the price. it's a little on the large side, but your hands will get used to it. the resolution on this thing is insane.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Samsung G20 5g+ camera
on May 23, 2020
Posted by: ShaneH
Expertise:Intermediate
I bought this phone as soon as I could upgrade and I couldn't be more sorry that I did. My biggest gripe is the camera. In just about every picture I take when focused on an object there is always one part of that object that is just a bit out of focus and sort of washed out. Even if I pull back a bit to try and get it all sharp and crisp there is always one area that just won't do it. I'm very sorry that I "upgraded" from my S8+. I was able to take great pictures with that camera and the phone didn't do anything less than what the S20 does for me.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Disappointed
on June 30, 2020
Posted by: Anonymous
from Kansas
had the note 10 plus and after reading about the s20 uktra decided to upgrade. the phone itself is decent and fast. the huge let down for me was the camera after all tte hype it is just very disappointing. all of my pictures turn out blury and out of focus whether its up close or far away and the detail is jist not there. i am hoping since this is a new phone tgat software updates will help witg the issues.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Think twice
on June 30, 2020
Posted by: Anonymous
from Iowa City, IA
[This review was collected as part of a promotion.] signal strength worse than s8, will not change notifications for different apps, seems to have adopted its own notification for email, ready to go back to my s8+.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Boring
on June 19, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] overall a great phone not much change from s10. for the price think we should get more bang for the buck. i mean still packing the same boring wired earbuds. come on samsung this is a lot of money where's the wireless earbuds.
I would recommend this to a friend!
Features
2 out of 5
2
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
great phone, dissatisfied with camera
on July 13, 2020
Posted by: DEE D
huge fan of samsung. i only get samsung. i was excited to learn about the better optics for photographs, as i am a amateur photographer. however, samsung you failed me. i honestly don't care about 100x zoom, and the photos are not as clear as you claim. the biggest loss by you trying to go that route, i cannot take macro shots or shots under 10" from the object! i would rather be able to do that than get a huge shot from far away. objects are beautiful up close, and now i cannot. i've worked with dslrs and my phone. i'm hoping you will have fixed the camera problem. please fix it. meet in the middle, cause even the 100x zoom isn't not crystal clear either.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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