Response from geniecompany.comBy Marketing, December 1, 2025
Thank you for reaching out and sharing your feedback. I'm truly sorry to hear that your experience with us did not meet your expectations. To better assist you, we’d like to address your concern directly with you. Could you please give us a call at 1-800-354-3643. We’re here to help resolve any issues you’re experiencing. By speaking with you directly, we can ensure that we provide the most accurate and efficient support possible. Thank you for your understanding and patience. We look forward to resolving this matter for you.
Written by a customer while visiting geniecompany.com
Our remote got stolen when we were in an accident and the car got towed. Bought this replacement and everything they say about it being easy to set up and use is absolutely true. Needed a ladder to get near the box to press the button, but after that if was a piece of cake.
Written by a customer while visiting geniecompany.com
Written by a customer while visiting geniecompany.com
Customer Rating
5
Why can’t everything be that simple!
on January 1, 2026
Posted by: KimmyBax
I freaking wish all electronics were this easy to set up. We literally pushed the button the door opener on the ceiling then the button on the remote and it worked the first try! Thank you Genie!
Written by a customer while visiting geniecompany.com