The experience in buying this remote with the chat service was excellent. I was able to send pics of the remote I needed and was able to purchase the right product. Thanks,
I was without my own remote due to holidays and a malfunction with my own remote. My daughter couldn’t send me her remote. So she bought me a new one for Christmas. It came after the holidays because of postal shipping. My son programmed it easily due to website instructions. Now I have a brand new remote, and it works perfectly. Thank you Genie family, and my family as well.