Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - White
Average customer rating
4.1
(777 Reviews)
Rating breakdown 777 reviews
5 Stars
435
4 Stars
166
3 Stars
90
2 Stars
19
1 Star
67
80%of customers recommend this product.
(
582 out of
723)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - White
Customer Rating
2
It is ok
on August 23, 2023
Posted by: Tori
[This review was collected as part of a promotion.] I was very excited for this washer! However, the water level is below the clothes. They look wet, but not covered in water/detergent. Even if I choose deep fill, it still doesn’t cover the clothes. When spinning, the water somehow leaks out of the top (which is hard to believe when the water is so low!)
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 25, 2023
Thank you for sharing your insights with us, Tori. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 378311.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love Whirlpool
on September 7, 2023
Posted by: SewNSue
from Sacramento Ca
[This review was collected as part of a promotion.] This will be my third set in my 45-year marriage.. I love the whirlpool brand. They are dependable never had to have one repaired. they just ran till they didnt 20+ years later. This one has lots of bells and whistles, but it still cleans awesome, quality machine. Im still learning all the features, but to me clean is what sells it. And it cleans so much better than my old ones..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Wont turn on, Lid is locked
on September 10, 2023
Posted by: Jose R.
from Greenville, North Carolina
I bought this washer 4 years ago, paid a lot of money for it, had repeated issues with the balance but now it stop working and doesn't want to turn on, the lid is locked and my clothed are soaked inside. The washer product info is inside and since the lid is locked I can't even get to the serial and model info. I would not recommend this product AT ALL, I bought this washer believing in the Whirlpool brand and the Made in America nonsense.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 15, 2023
Thank you for sharing your insights with us, Jose R.. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 392701.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
load and leave is a great feature
on September 10, 2023
Posted by: PerezPet
from Philadelphia
[This review was collected as part of a promotion.] Lots of great features on it.....I love this washer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Awesome number of settings.
on September 12, 2023
Posted by: HBEB
from Wisconsin
[This review was collected as part of a promotion.] Love the soak feature, hate the fact that it goes directly to wash cycle afterwards.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
I like the features, but they're not very intuitiv
on September 14, 2023
Posted by: Lenin
from Glendale California
[This review was collected as part of a promotion.] I just bought this, so I'm still in the testing stage
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Finally a great washer!!!
on September 22, 2023
Posted by: gyork
from Bromley KY
[This review was collected as part of a promotion.] I bought this washer because it was large and I love it. Washes my comforter quickly and easily. I am more than satisfied.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great modes !
on September 26, 2023
Posted by: Chelsea
from Brockville
[This review was collected as part of a promotion.] Lots of different modes , very user friendly . Love the auto dispense load and go feature !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com