Customer reviews from whirlpool.com
Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Average customer rating
3.8
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
50
4 Stars
19
3 Stars
6
2 Stars
3
1 Star
18
76%of customers recommend this product.
(
67 out of
88)
Customer Reviews for Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Customer Rating
5
Exactly as promised well put together
on October 12, 2021
Posted by: pmcgarry6
from Port colborne
[This review was collected as part of a promotion.] Meets all our expectations. Quite as well shelves clear easy to clean visual display of temp nice feature
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
fits perfectly
on October 12, 2021
Posted by: Drea1715
from NWT
[This review was collected as part of a promotion.] I bought this for my small rental property. It fits way more than the old one. My Tenant is very happy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Fridge!
on October 12, 2021
Posted by: Shooie
from Halfmoon Bay, BC
[This review was collected as part of a promotion.] We’ve enjoyed the bottom freezer with pull out bins and the fridge with lots of adjustable shelves and pull out bins. Very flexible and efficient use of space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not sure yet
on March 29, 2022
Posted by: esan
from Maryland
[This review was collected as part of a promotion.] I can not get ice cubes, whenever I put the water in the ice cube tray it evaporates after sometime, maybe someone can help me with this?
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor quality
on August 10, 2023
Posted by: Disappointed
from SLC
Just like the other reviews, my refrigerator failed after 2 years. Freezer is still working but fridge is no longer cooling. Huge disappointment. I won't purchase another product from whirlpool. Especially when they are not transparent about their warranty. This one is only warranted for 1 year. Read the small print. Thanks for filling up the landfills, whirlpool! At the tax payers expense.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 10, 2023
Thank you for sharing your insights with us, Disappointed. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 370609.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge!
on September 15, 2020
Posted by: Brandon58
from Brandon, MB
[This review was collected as part of a promotion.] This fridge is perfect! Love the bottom freezer and the top fridge is so spacious. I reviewed alot of websites and this product had few reviews so took a chance. I've had it a month and its quiet, lots of room and as expected love the bottom freezer design.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
AWESOME APPLIANCE GREAT LOOKING
on February 23, 2021
Posted by: CWNJ
from Munster, Indiana
[This review was collected as part of a promotion.] These kinds of refrigerators are quite common in Europe and I have had them in apartments that I rented and it is just awesome in my apartment in Indiana. It looks great, works perfectly, was delivered by masters, and I just love having it in my smaller kitchen. I live alone and in the pandemic it has made me feel a bit more human.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do not buy
on May 20, 2021
Posted by: DangerousFridge
from Wheaton, IL
I purchased this fridge in September 2019. Within four months, the fridge condenser and coolant stopped working. Regretfully, others' reviews did not deter me from purchasing this fridge. I implore you: Take them to heart! Although the fridge has neat features, it actually doesn't work. My family (with infant children!!!) ate out of this fridge for weeks--and although it deceitfully said it was 34 degrees, it was actually 60 degrees. It's a miracle that we did not get sick from food poisoning. To be sure, over the course of weeks, we threw out several hundred dollars worth of primarily meat and dairy products, thinking that it was the grocery store's bad food. Finally, we placed a thermometer in the fridge and realized, "The fridge is room temperature!" Not only is this a faulty fridge; it is also dangerous and should be recalled immediately. I will be putting in a consumer report and will urge local and national officials to ban this fridge from the shelves. Unfortunately, Whirlpool has lost my trust as a manufacturer and I strongly suggest that you avoid it all costs. I wish I would have listened to the chorus of individuals and families who had negative reviews of this product.
Written by a customer while visiting whirlpool.com