Customer reviews from whirlpool.com
Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Average customer rating
3.7
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
25
4 Stars
11
3 Stars
4
2 Stars
2
1 Star
11
73%of customers recommend this product.
(
36 out of
49)
Customer Reviews for Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Love this fridge!
on October 12, 2023
Posted by: sara27
from Toronto
[This review was collected as part of a promotion.] I replaced my fridge with this model! It works great in my condo and looks amazing!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Freezes Food
on March 20, 2024
Posted by: stever
DO NOT BUY- looks great works like CRAP- Food freezes, no matter what temp set. door shut tight,gaskets perfect. JUNK
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 21, 2024
Thank you for sharing your insights with us, stever. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 505010.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Died after 2 years
on August 8, 2024
Posted by: Daniel
from Arvada, CO
I bought this in 2020 and the defroster has failed and the only way it works for a bit is for me to pull all the food out hair dry the ice out and then load everything back in every couple weeks. What a piece of junk. Never buying Whirlpool again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 575578.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great little fridge
on September 22, 2024
Posted by: DGon
from Puerto Rico
[This review was collected as part of a promotion.] It's a great little fridge, but the way the shelves are set inside, don't allow me to adjust for tall items like wine bottles, water or milk. You can adjust those of the door, but I prefer to use the inside shelves for heavy bottles and the door for the light ones. I love this refrigerator though, is practical for one or two persons.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Leaking
on October 7, 2024
Posted by: Bob63
from Staten Island NY
[This review was collected as part of a promotion.] Not so happy. Been leaking since installation
Much condensation inside and wet
Much condensation inside and wet
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 604721.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com