Customer Reviews for Whirlpool - 24 in. Wide 12.7 cu. ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Customer Rating
3
Disappointed
on November 15, 2022
Posted by: Trish
from Bradley
[This review was collected as part of a promotion.] The refrigerator came with my new home in April 2022. It is small but efficient in size. The issue I have is it freezes food, beverages and my vegetables. I have adjusted the temperature but the freezing continues. I had a glass bottle of milk that exploded in the refrigerator. It was quite the mess to clean up.
I bought two of these for my cottage. I never worked and was replaced and that one did not work either. The other one worked but if you open and close the fridge ( beer fridge ) it takes 12 hours to get cold again. Whirlpool bought back the two fridges as this model is not a good one. Thank you to Whirlpool but going to buy a LG fridge now that I have my money back.
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , September 16, 2022
Hello Todd!! We are so sorry for the issues you have experienced with your Whirlpool Refrigerator! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, and your, phone number and include review ID 261148671. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
(This review was collected as part of a promotion.) After about a month, the compressor went still waiting 2 months later for the part
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , June 6, 2022
Hello Joe R! We are so sorry for the issues you have experienced with your Whirlpool refrigerator! We sincerely apologize for this. You are a valued Whirlpool customer and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, your, phone number, and your review ID: 258241526. We look forward to hearing from you and we hope you have a wonderful day! ~ Angie
[This review was collected as part of a promotion.] I bought this appliance (with hesitation due to some reviews) because of the shape and size. I will certainly update the review if it stops working but at the moment I am completely pleased!
If you store a lot of stuff in the freezer - this fridge is not for you, however the freezer is well designed for its size.