Customer reviews from whirlpool.com
Whirlpool - 24 in. Wide 12.7 cu. ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Average customer rating
3.8
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
51
4 Stars
21
3 Stars
6
2 Stars
4
1 Star
20
77%of customers recommend this product.
(
69 out of
90)
Customer Reviews for Whirlpool - 24 in. Wide 12.7 cu. ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Love this fridge!
on October 12, 2023
Posted by: sara27
from Toronto
(This review was collected as part of a promotion.) I replaced my fridge with this model! It works great in my condo and looks amazing!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great size
on September 27, 2023
Posted by: Patti
(This review was collected as part of a promotion.) This is a great beverage fridge for at the cottage It doesn’t take up a lot of room as it is counter depth and 24 “ wide means it doesn’t take over the mud room it is located it Lots or room and the freezer for ice and frozen drinks.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor quality
on August 10, 2023
Posted by: Disappointed
from SLC
Just like the other reviews, my refrigerator failed after 2 years. Freezer is still working but fridge is no longer cooling. Huge disappointment. I won't purchase another product from whirlpool. Especially when they are not transparent about their warranty. This one is only warranted for 1 year. Read the small print. Thanks for filling up the landfills, whirlpool! At the tax payers expense.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 10, 2023
Thank you for sharing your insights with us, Disappointed. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 370609.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Keeps things cold and or frozen.
on July 24, 2023
Posted by: Harrison
from Torrington. CT
[This review was collected as part of a promotion.] As stated in title, keeps everything appropriately cold or frozen as set forth by you. I have not detected any noticeable too warm or too cold zones; in other words, temperature distribution is fairly equitable. The interior components that are made of plastics and are movable, shelving, door buckets on the fridge compartment are a tad TBD (to be desired), an upgrade in the materials would give that little umph that lets one know they’ve got an Audi opposed to a Volkswagen; even though we’re discussing refrigerators here. Also, it tends to be a little noisy at times; but, in my environment, it’s easy to pick up ok noises; so noises that are noticed in my place will often go unrecognized or noticed in another household.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Bottom freezer refrigerator review
on July 1, 2023
Posted by: Thin line microwave
from Jersey City
[This review was collected as part of a promotion.] I’ve had this for about a month, and I love it! Surprisingly spacious
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Perfect for small space
on May 31, 2023
Posted by: Perfect for two
from Michigan
[This review was collected as part of a promotion.] Our kitchen is pretty small and our old fridge was a MONSTER in size. We couldn't have it open and walk by at the same time, we had to wait our turn. I knew I wanted something better for our space. We bought this and everyone who saw it online and the delivery people all kept telling us it was too small, it was a "tiny" fridge. It's really not that small! We are just two people and it's perfect for us. It has great door storage for condiments (with adjustable units), and it's not so deep that bowls of leftovers go bad because we can't see them. With this fridge we can see everything we own and might want.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
What an absolute disaster!
on May 19, 2023
Posted by: James
from Atlanta
[This review was collected as part of a promotion.] From day one, the freezer was dripping cold water which damaged the floor. Whirlpool said it’s probably my fault; it wasn’t. It turned out to be a bad seal on the freezer door. I know that my ordeal has only begun, so I will have to be patient.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 22, 2023
Thank you for sharing your insights with us, James. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 326063.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
This refrigerator is good...for only 1-2 years
on April 5, 2023
Posted by: Aaron
Similar experience as many of the recent reviewers. The fridge gives out after 1-2 years. Our first problem started at installation. The refrigerator gasket was factory-damaged. Easy enough to replace, but a bad omen. The front control panel just went totally dead after about a year. Fine, I can live without it as long as things stay cold. Then a little after two years, the fridge portion can't stay cold. The freezer works. The fridge does not. We have a baby, and keeping his breastmilk bottles cold enough is now a nightmare. Wish applications could last like they used to. Hooray for maximizing CEO profits with low-quality items that don't last!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 5, 2023
Thank you for sharing your insights with us, Aaron. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 296433.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com