Customer reviews from whirlpool.com
Whirlpool - 24 in. Wide 12.7 cu. ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Average customer rating
3.8
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
51
4 Stars
21
3 Stars
6
2 Stars
4
1 Star
20
77%of customers recommend this product.
(
69 out of
90)
Customer Reviews for Whirlpool - 24 in. Wide 12.7 cu. ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Customer Rating
1
Died after 2 years
on August 8, 2024
Posted by: Daniel
from Arvada, CO
I bought this in 2020 and the defroster has failed and the only way it works for a bit is for me to pull all the food out hair dry the ice out and then load everything back in every couple weeks. What a piece of junk. Never buying Whirlpool again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 575578.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Slim and spacious
on April 11, 2024
Posted by: JodiB
from Dowling, MI
[This review was collected as part of a promotion.] This refrigerator is perfect for our tiny home. It is spacious and has a variety of shelves/space for everything.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
TWO in TWO years
on March 21, 2024
Posted by: BizL
I bought this and it failed within a year so after back and forth on the warranty (I was without a fridge for 3 months) they finally replaced it. That was a year ago and the replacement fridge has now failed. Unbelievable that two fridges didn’t last more than a year. How this isn’t an actual crime blows my mind.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 21, 2024
Thank you for sharing your insights with us, BizL. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 505387.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Freezes Food
on March 20, 2024
Posted by: stever
DO NOT BUY- looks great works like CRAP- Food freezes, no matter what temp set. door shut tight,gaskets perfect. JUNK
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 21, 2024
Thank you for sharing your insights with us, stever. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 505010.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Garbage, dead at 14 months
on February 6, 2024
Posted by: Jason
from Minnesota
14 month old. Stopped working. Same experience as all other review, should have listened.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 8, 2024
Thank you for sharing your insights with us, Jason. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 479090.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
New fridge
on December 25, 2023
Posted by: Julie
from Pelham ontario
(This review was collected as part of a promotion.) We bought this fridge to replace a smaller drinks fridge that was leaking, it turned out so much better with lots more room especially with the holidays, it was great for beverages as well as food over flow in our basement t.v room,so glad we went with a bigger fridge this time, no issues worked out great for us.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Condo-suzed bridge
on November 18, 2023
Posted by: Angela
(This review was collected as part of a promotion.) This fridge was an upgrade from my condo developer. It is a smaller than normal fridge at 24" to fit into a condo kitchen. It is not a stainless steel fridge, the brushed steel look is actually a "finish" which will scratch if you do not follow the cleaning instructions. The fridge also has many useless features like vacation mode, which drops the temperature down while you're away. I find there's a lot of condensation in the interior, despite it being new. The only redeeming features is the sleek look and the adjustable shelves in the door. Glad I didn't pay extra for it.
Response from whirlpool.comBy CA SOCIAL CARE, November 20, 2023
Hello, Angela! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (275491549). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
My Perfect Fridge
on November 6, 2023
Posted by: Hedy
from Simcoe County
(This review was collected as part of a promotion.) This energy-saving, compact fridge fits perfectly in my cottage kitchen. I’ve had so many compliments about my new fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com