Customer reviews from whirlpool.com
Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Average customer rating
3.8
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
50
4 Stars
19
3 Stars
6
2 Stars
3
1 Star
18
76%of customers recommend this product.
(
67 out of
88)
Customer Reviews for Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Customer Rating
4
Compact enough to fit into space in garage.
on March 17, 2022
Posted by: Gman
from Maryland
[This review was collected as part of a promotion.] I’ve had it about 30 days. Exactly what I wanted for my space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do not Buy this Fridge
on September 14, 2022
Posted by: Todd
I bought two of these for my cottage. I never worked and was replaced and that one did not work either. The other one worked but if you open and close the fridge ( beer fridge ) it takes 12 hours to get cold again. Whirlpool bought back the two fridges as this model is not a good one. Thank you to Whirlpool but going to buy a LG fridge now that I have my money back.
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , September 16, 2022
Hello Todd!!
We are so sorry for the issues you have experienced with your Whirlpool Refrigerator! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, and your, phone number and include review ID 261148671. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
We are so sorry for the issues you have experienced with your Whirlpool Refrigerator! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, and your, phone number and include review ID 261148671. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
1
This thing is the worst. Do not buy.
on November 16, 2022
Posted by: CMac
from NY, NY
We have had this refrigerator for two years, and it has been nothing but a huge problem. It doesn’t cool properly. A thermometer placed inside registers 55-60 degrees F. The external panel says it should be 34 degree F. We are on our sixth repair and counting. Freezer has stopped working in the last couple months. Ice cream is soft serve basically. I would not waste my money or time with this product or this company. Desperately trying to get a refrigerator that works !!!!!!!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 18, 2022
Thank you for sharing your insights with us, CMac. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks great, and fit in the space.
on August 6, 2020
Posted by: sandc
from Markham, Ontario
[This review was collected as part of a promotion.] I bought this in July and worked well. Only I unable to switch the temperature from F to C with the manual instructions.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Frigerator
on February 11, 2021
Posted by: Gary
[This review was collected as part of a promotion.] Don’t care for freezer on the bottom. Takes space away from freezer with shelves
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good refrigerator so far
on February 26, 2021
Posted by: Jm#Krn
from Berlin, CT
[This review was collected as part of a promotion.] Had trouble learning the control panel by of self hibernation but after tutorial by the service tech, no problems now.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Sleek and quiet.
on February 27, 2021
Posted by: James
from New York
[This review was collected as part of a promotion.] Love the size of this unit, fits my small kitchen perfectly. Love the bottom freezer although I wish it had a light and a dedicated space for ice. Top portion is very open, easy to see everything.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features!
on March 9, 2021
Posted by: RoyT
from Topeka, KS
[This review was collected as part of a promotion.] I really love my new refrigerator! It is small enough to fit into my tiny apartment but big enough to hold all of our food. I like the digital display on the front which makes it so easy to set the temperature and monitor it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com