Customer reviews from whirlpool.com
Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Average customer rating
3.8
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
50
4 Stars
21
3 Stars
6
2 Stars
4
1 Star
19
76%of customers recommend this product.
(
68 out of
89)
Customer Reviews for Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Customer Rating
5
easy to clean, food is not missing far back
on April 9, 2021
Posted by: Lupe
from texas
[This review was collected as part of a promotion.] I bought last month and I love it, slim perfect size for my kitchen
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Cottage Fridge
on October 12, 2021
Posted by: John111
from St. Catharines
[This review was collected as part of a promotion.] Nice size for our cottage. One thing that we would have liked is to be able to swing the door with the opening on the right. The door is changeable but the space on the hinge side is then too tight as the door thickness is not confined to the fridge width. Other than that looks great and work great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Compact enough to fit into space in garage.
on March 17, 2022
Posted by: Gman
from Maryland
[This review was collected as part of a promotion.] I’ve had it about 30 days. Exactly what I wanted for my space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don’t buy this!
on February 28, 2025
Posted by: Sara
from Arkansas
I bought this in 2021 & like the set up, it holds a lot for its size. However, the freezer coils are mounted on to the freezer compartment ceiling, held up by a plastic cover held in place by 2 screws that are screwed into the plastic ceiling. As ice accumulated in this compartment it caused one of the screws to pop out & the coils were cockeyed! Sure seems like a design flaw to me, since the screw can’t be screwed back into a stripped hole we created a new drill hole in the plastic ceiling, and who knows how long this one will hold. Repairman designated it as unfixable so who knows how long it will keep working in this condition! I am very disappointed that a 4 year old refrigerator would have this type of design flaw problem!!!! I thought whirlpool was a good brand but I was wrong!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 6, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #686853.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #686853.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks great, and fit in the space.
on August 6, 2020
Posted by: sandc
from Markham, Ontario
[This review was collected as part of a promotion.] I bought this in July and worked well. Only I unable to switch the temperature from F to C with the manual instructions.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Frigerator
on February 11, 2021
Posted by: Gary
[This review was collected as part of a promotion.] Don’t care for freezer on the bottom. Takes space away from freezer with shelves
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good refrigerator so far
on February 26, 2021
Posted by: Jm#Krn
from Berlin, CT
[This review was collected as part of a promotion.] Had trouble learning the control panel by of self hibernation but after tutorial by the service tech, no problems now.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Sleek and quiet.
on February 27, 2021
Posted by: James
from New York
[This review was collected as part of a promotion.] Love the size of this unit, fits my small kitchen perfectly. Love the bottom freezer although I wish it had a light and a dedicated space for ice. Top portion is very open, easy to see everything.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com