Customer reviews from whirlpool.com
Whirlpool - 24 in. Wide 12.7 cu. ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Average customer rating
3.8
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
51
4 Stars
21
3 Stars
6
2 Stars
4
1 Star
20
77%of customers recommend this product.
(
69 out of
90)
Customer Reviews for Whirlpool - 24 in. Wide 12.7 cu. ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
easy to clean, food is not missing far back
on April 9, 2021
Posted by: Lupe
from texas
[This review was collected as part of a promotion.] I bought last month and I love it, slim perfect size for my kitchen
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Cottage Fridge
on October 12, 2021
Posted by: John111
from St. Catharines
[This review was collected as part of a promotion.] Nice size for our cottage. One thing that we would have liked is to be able to swing the door with the opening on the right. The door is changeable but the space on the hinge side is then too tight as the door thickness is not confined to the fridge width. Other than that looks great and work great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Compact enough to fit into space in garage.
on March 17, 2022
Posted by: Gman
from Maryland
[This review was collected as part of a promotion.] I’ve had it about 30 days. Exactly what I wanted for my space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Condo-suzed bridge
on November 18, 2023
Posted by: Angela
[This review was collected as part of a promotion.] This fridge was an upgrade from my condo developer. It is a smaller than normal fridge at 24" to fit into a condo kitchen. It is not a stainless steel fridge, the brushed steel look is actually a "finish" which will scratch if you do not follow the cleaning instructions. The fridge also has many useless features like vacation mode, which drops the temperature down while you're away. I find there's a lot of condensation in the interior, despite it being new. The only redeeming features is the sleek look and the adjustable shelves in the door. Glad I didn't pay extra for it.
Response from whirlpool.comBy CA SOCIAL CARE, November 20, 2023
Hello, Angela! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (275491549). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
Garbage, dead at 14 months
on February 6, 2024
Posted by: Jason
from Minnesota
14 month old. Stopped working. Same experience as all other review, should have listened.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 8, 2024
Thank you for sharing your insights with us, Jason. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 479090.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don’t buy this!
on February 28, 2025
Posted by: Sara
from Arkansas
I bought this in 2021 & like the set up, it holds a lot for its size. However, the freezer coils are mounted on to the freezer compartment ceiling, held up by a plastic cover held in place by 2 screws that are screwed into the plastic ceiling. As ice accumulated in this compartment it caused one of the screws to pop out & the coils were cockeyed! Sure seems like a design flaw to me, since the screw can’t be screwed back into a stripped hole we created a new drill hole in the plastic ceiling, and who knows how long this one will hold. Repairman designated it as unfixable so who knows how long it will keep working in this condition! I am very disappointed that a 4 year old refrigerator would have this type of design flaw problem!!!! I thought whirlpool was a good brand but I was wrong!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 6, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #686853.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #686853.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks great, and fit in the space.
on August 6, 2020
Posted by: sandc
from Markham, Ontario
[This review was collected as part of a promotion.] I bought this in July and worked well. Only I unable to switch the temperature from F to C with the manual instructions.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Frigerator
on February 11, 2021
Posted by: Gary
[This review was collected as part of a promotion.] Don’t care for freezer on the bottom. Takes space away from freezer with shelves
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com