Customer reviews from whirlpool.com
Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Average customer rating
3.8
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
50
4 Stars
21
3 Stars
6
2 Stars
4
1 Star
19
76%of customers recommend this product.
(
68 out of
89)
Customer Reviews for Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Customer Rating
4
Very efficient
on August 8, 2021
Posted by: Rake123
[This review was collected as part of a promotion.] This Whirlpool refrigerator model is just right for me and it’s efficient. Does not take up much space and feels like a double door refrigerator. Simple and efficient. Also, there’s room for a wine cooler next to it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect for a narrow space and tall people
on September 16, 2021
Posted by: Becky
[This review was collected as part of a promotion.] Loving the bottom freezer and taller profile of this fridge. It fits really well in the small space and is such an upgrade from the former apartment-size fridge. Small but well organized and keeping everything nice and cold so far (just had it one month).
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Temperature Concerns
on May 11, 2022
Posted by: Naples Nan
from Long Beach, California
[This review was collected as part of a promotion.] I bought this refrigerator just under nine months ago and have already had one repair. As a lifelong fan of Whirlpool appliances, this has me concerned. The refrigerator wasn't cold enough to keep food from spoiling and needed a new part. I bought a refrigerator thermometer and it is registering 40 to 41 degrees when set at 34. I needed a very small unit to replace a small built-in Sub-Zero that I hated. Worried that I may still have a problem.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do not Buy this Fridge
on September 14, 2022
Posted by: Todd
I bought two of these for my cottage. I never worked and was replaced and that one did not work either. The other one worked but if you open and close the fridge ( beer fridge ) it takes 12 hours to get cold again. Whirlpool bought back the two fridges as this model is not a good one. Thank you to Whirlpool but going to buy a LG fridge now that I have my money back.
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , September 16, 2022
Hello Todd!!
We are so sorry for the issues you have experienced with your Whirlpool Refrigerator! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, and your, phone number and include review ID 261148671. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
We are so sorry for the issues you have experienced with your Whirlpool Refrigerator! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, and your, phone number and include review ID 261148671. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
1
This thing is the worst. Do not buy.
on November 16, 2022
Posted by: CMac
from NY, NY
We have had this refrigerator for two years, and it has been nothing but a huge problem. It doesn’t cool properly. A thermometer placed inside registers 55-60 degrees F. The external panel says it should be 34 degree F. We are on our sixth repair and counting. Freezer has stopped working in the last couple months. Ice cream is soft serve basically. I would not waste my money or time with this product or this company. Desperately trying to get a refrigerator that works !!!!!!!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 18, 2022
Thank you for sharing your insights with us, CMac. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Value for a Skinny Fridge
on July 21, 2020
Posted by: small kitchen remodeler
from St. Paul, MN
[This review was collected as part of a promotion.] I'm remodeling my smaller townhome kitchen and wanted a 24" fridge to maximize my space. Most nicer 24" fridges are small and expensive European models, so I was excited to see this new model pop up earlier this year, and ordered as soon as it became available. It's a great value for the design and features.
As far as 24" fridges go, this one is big at 12.7 ft^3, and though I would have preferred a larger freezer compartment, it's more than sufficient, especially without an icemaker. Temperature is good and even throughout the fridge, though I have yet to completely fill it, which often brings out the icy and warm spots. The doors are sealing well.
The electronic controls on the door are nice touch of upscale, though I don't know if I'll make use of the fancier features. Perhaps the quick cool? time will tell.
My kitchen is open to the dining and living rooms, so a quiet fridge is important, and while the compressor ran noisy for about the first week, it eventually settled down to an acceptable level where it hums just enough to assure you it is running.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Size
on January 19, 2021
Posted by: Lilly
from Boston Ma
Picked up this fridge and it has been working great .
This is the perfect size for my small apartment and it's easy to bring to the 3rd floor .
I love the features if you are on vacation or cleaning .
My last fridge was well over 15 years and this is so nice . I will have this for many years . Thank you !
This is the perfect size for my small apartment and it's easy to bring to the 3rd floor .
I love the features if you are on vacation or cleaning .
My last fridge was well over 15 years and this is so nice . I will have this for many years . Thank you !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my new fridge
on April 2, 2021
Posted by: Geop
[This review was collected as part of a promotion.] I am very glad to have purchased this fridge all I could ask for.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com