Customer reviews from whirlpool.com
Whirlpool - 24 in. Wide 12.7 cu. ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Average customer rating
3.8
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
51
4 Stars
21
3 Stars
6
2 Stars
4
1 Star
20
77%of customers recommend this product.
(
69 out of
90)
Customer Reviews for Whirlpool - 24 in. Wide 12.7 cu. ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Great Size
on January 19, 2021
Posted by: Lilly
from Boston Ma
Picked up this fridge and it has been working great .
This is the perfect size for my small apartment and it's easy to bring to the 3rd floor .
I love the features if you are on vacation or cleaning .
My last fridge was well over 15 years and this is so nice . I will have this for many years . Thank you !
This is the perfect size for my small apartment and it's easy to bring to the 3rd floor .
I love the features if you are on vacation or cleaning .
My last fridge was well over 15 years and this is so nice . I will have this for many years . Thank you !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Sent a fridge with a dead freezer
on October 27, 2020
Posted by: Rick R
from Edmonton, AB
(This review was collected as part of a promotion.) This fridge is so new, that I was sent a dead on arrival product. Due to covid, this model is backlogged for replacement so far that a replacement date could not even be suggested. And because it is a sealed system, it would be unrealistic to replace due to the complexity and current lack of available parts.
Whirlpool was very difficult to deal with and I had to continually push and hold them accountable for any sort of recourse, which took close to a month with frequent contact.
Whirlpool was very difficult to deal with and I had to continually push and hold them accountable for any sort of recourse, which took close to a month with frequent contact.
No, I would not recommend this to a friend.
Response from whirlpool.comBy THOMPA16, CA SOCIAL CARE , October 28, 2020
Hello, Rick R!
We are so very sorry to hear about the unfortunate experience you have had with your Whirlpool refrigerator. It can be upsetting to have an appliance fail to meet your needs and expectations, and for that, we sincerely apologize to you! You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 238226140. We look forward to hearing from you and hope you have a fabulous day! Thank you, - Andrea
We are so very sorry to hear about the unfortunate experience you have had with your Whirlpool refrigerator. It can be upsetting to have an appliance fail to meet your needs and expectations, and for that, we sincerely apologize to you! You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 238226140. We look forward to hearing from you and hope you have a fabulous day! Thank you, - Andrea
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge!
on September 15, 2020
Posted by: Brandon58
from Brandon, MB
(This review was collected as part of a promotion.) This fridge is perfect! Love the bottom freezer and the top fridge is so spacious. I reviewed alot of websites and this product had few reviews so took a chance. I've had it a month and its quiet, lots of room and as expected love the bottom freezer design.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks great, and fit in the space.
on August 6, 2020
Posted by: sandc
from Markham, Ontario
[This review was collected as part of a promotion.] I bought this in July and worked well. Only I unable to switch the temperature from F to C with the manual instructions.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Value for a Skinny Fridge
on July 21, 2020
Posted by: small kitchen remodeler
from St. Paul, MN
[This review was collected as part of a promotion.] I'm remodeling my smaller townhome kitchen and wanted a 24" fridge to maximize my space. Most nicer 24" fridges are small and expensive European models, so I was excited to see this new model pop up earlier this year, and ordered as soon as it became available. It's a great value for the design and features.
As far as 24" fridges go, this one is big at 12.7 ft^3, and though I would have preferred a larger freezer compartment, it's more than sufficient, especially without an icemaker. Temperature is good and even throughout the fridge, though I have yet to completely fill it, which often brings out the icy and warm spots. The doors are sealing well.
The electronic controls on the door are nice touch of upscale, though I don't know if I'll make use of the fancier features. Perhaps the quick cool? time will tell.
My kitchen is open to the dining and living rooms, so a quiet fridge is important, and while the compressor ran noisy for about the first week, it eventually settled down to an acceptable level where it hums just enough to assure you it is running.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great Features
on July 6, 2020
Posted by: APontia
from El Paso
I just bought this fringe for 4th of July.... it seems working fine..great for extra storage and freezer have large drawers even though is 24 inches wide..... the only problem that I have is that suddenly the ALARM button from the door will turn on that indicates if the door is open even though I have my fringe close....
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com