Customer reviews from whirlpool.com
Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Average customer rating
3.8
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
50
4 Stars
19
3 Stars
6
2 Stars
3
1 Star
18
76%of customers recommend this product.
(
67 out of
88)
Customer Reviews for Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Customer Rating
5
Good balance for money-quality
on September 25, 2024
Posted by: Levani27
[This review was collected as part of a promotion.] Purchased a month ago, soo far I'm hapy with my choice,
Written by a customer while visiting whirlpool.com
Customer Rating
2
Leaking
on October 7, 2024
Posted by: Bob63
from Staten Island NY
[This review was collected as part of a promotion.] Not so happy. Been leaking since installation
Much condensation inside and wet
Much condensation inside and wet
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 604721.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
So much place to store and freeze all I want! in
on October 30, 2024
Posted by: oscar17
from Montreal Qc.
[This review was collected as part of a promotion.] for five years now I was complaining about that terrible old fridg furnished by the résidence for elderly persons I live in now. I had to kneel to search for the frozen aliments. I never had a nice frozen ice cream I like. I lost so many foods to difficult to find here and there ... far away from my arm searching! And for a couple to small same size of my new one!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
defective after 8 months
on November 19, 2024
Posted by: Anonymous
from Cleveland, OH
[This review was collected as part of a promotion.] After only having the appliance 8months it suddenly just stopped working . I have spent the last 3weeks trying to schedule a successful service call. They have limited selections of vendors (2) that do not seem to want to service and they refuse to replace the product that is still under the limited warranty. I am now going to pursue a consumer attorney to handle the matter.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 20, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 627012
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
great fridge, looks beautiful
on November 20, 2024
Posted by: Fran
from Long Beach, CA
[This review was collected as part of a promotion.] Great and stylish looking fridge.
It works perfectly and has so much room
The bottom freezer is the best.
It works perfectly and has so much room
The bottom freezer is the best.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Features are ok
on April 5, 2025
Posted by: NAK54
[This review was collected as part of a promotion.] I bought this because I needed a narrower refrigerator
Written by a customer while visiting whirlpool.com
Customer Rating
2
Weak seal around bottom freezer door
on April 8, 2025
Posted by: Garage fridge
from San Ramon, CA
[This review was collected as part of a promotion.] The bottom freezer seal is bent out of shape after 4 month of use, the bottom door doesn’t shut properly
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 705882.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to use!
on July 21, 2025
Posted by: Edgrguate79
from IL
[This review was collected as part of a promotion.] So fat it has been working as I expected, I am giving it 5 stars for now but will change it if necessary. It is very easy to use, settings are working fine and I have had no issues with the product so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com