Customer reviews from whirlpool.com
Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Average customer rating
3.8
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
50
4 Stars
21
3 Stars
6
2 Stars
4
1 Star
19
76%of customers recommend this product.
(
68 out of
89)
Customer Reviews for Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Customer Rating
1
Died after 2 years
on August 8, 2024
Posted by: Daniel
from Arvada, CO
I bought this in 2020 and the defroster has failed and the only way it works for a bit is for me to pull all the food out hair dry the ice out and then load everything back in every couple weeks. What a piece of junk. Never buying Whirlpool again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 575578.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great little fridge
on September 22, 2024
Posted by: DGon
from Puerto Rico
[This review was collected as part of a promotion.] It's a great little fridge, but the way the shelves are set inside, don't allow me to adjust for tall items like wine bottles, water or milk. You can adjust those of the door, but I prefer to use the inside shelves for heavy bottles and the door for the light ones. I love this refrigerator though, is practical for one or two persons.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good balance for money-quality
on September 25, 2024
Posted by: Levani27
[This review was collected as part of a promotion.] Purchased a month ago, soo far I'm hapy with my choice,
Written by a customer while visiting whirlpool.com
Customer Rating
2
Leaking
on October 7, 2024
Posted by: Bob63
from Staten Island NY
[This review was collected as part of a promotion.] Not so happy. Been leaking since installation
Much condensation inside and wet
Much condensation inside and wet
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 604721.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
So much place to store and freeze all I want! in
on October 30, 2024
Posted by: oscar17
from Montreal Qc.
[This review was collected as part of a promotion.] for five years now I was complaining about that terrible old fridg furnished by the résidence for elderly persons I live in now. I had to kneel to search for the frozen aliments. I never had a nice frozen ice cream I like. I lost so many foods to difficult to find here and there ... far away from my arm searching! And for a couple to small same size of my new one!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
great fridge, looks beautiful
on November 20, 2024
Posted by: Fran
from Long Beach, CA
[This review was collected as part of a promotion.] Great and stylish looking fridge.
It works perfectly and has so much room
The bottom freezer is the best.
It works perfectly and has so much room
The bottom freezer is the best.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Features are ok
on April 5, 2025
Posted by: NAK54
[This review was collected as part of a promotion.] I bought this because I needed a narrower refrigerator
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to use!
on July 21, 2025
Posted by: Edgrguate79
from IL
[This review was collected as part of a promotion.] So fat it has been working as I expected, I am giving it 5 stars for now but will change it if necessary. It is very easy to use, settings are working fine and I have had no issues with the product so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com