Customer reviews from whirlpool.com
Whirlpool - 24 in. Wide 12.7 cu. ft. Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Black Stainless
Average customer rating
3.3
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
28
4 Stars
13
3 Stars
9
2 Stars
5
1 Star
20
60%of customers recommend this product.
(
40 out of
67)
Customer Reviews for Whirlpool - 24 in. Wide 12.7 cu. ft. Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Black Stainless
Customer Rating
4
Refrigerator door scrapes freezer door
on January 21, 2023
Posted by: Rick
from Sugarloaf Mountain, Maine
[This review was collected as part of a promotion.] This refrigerator keeps everything cold appropriately and has good accessibility but the hinge on the bottom of the refrigerator door scrapes on top of the freezer door. It is audible. We have had a repairman come fix it. The problem was good for a couple of weeks but it has gone back to the way it was. We’ll have to call for another repair.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible appliance
on December 25, 2022
Posted by: Upset
from Donnelly, ID
Compressor died right at the end of 1 year warranty. It took over 2 weeks to get it repaired by a Whirlpool authorized repair facility. Now it’s 3 months later and the unit keeps freezing up and has caused considerable damage to cabinets and floor. Was told by the repair company Lake appliance repair that they don’t warranty their repair work and to contact Whirlpool. Whirlpool then told me the unit was out of warranty and they would offer a 1 time repair for good will. But it will be over a month before they can get a technician out to look at it. What a bunch of BS, I will never buy a Whirlpool appliance again!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 3, 2023
Thank you for sharing your insights with us, Upset. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64233P2C7 or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1
So far not impressed
on November 27, 2022
Posted by: Amelia275
from Owen Sound
(This review was collected as part of a promotion.) Bought 4 months ago and fridge already not keeping things cold and leading to spoilage.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
great little refrigerator!
on November 21, 2022
Posted by: MJ72
from Elmhurst, IL
[This review was collected as part of a promotion.] Love the small size, appearance minimal and sleek. interiors have so much flexibility with adjustable shelves and bins. Perfect for this new empty nester! ice maker is a bit loud and would be nice if there were better glides in the freezer drawers. would love a water dispenser, but I knew there wasn't one when I bought it - suggestion for future model.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
I purchased 2 of them and put them side-by-side.
on November 18, 2022
Posted by: Mr. MAW
from Cleveland MN
[This review was collected as part of a promotion.] I hear a irritating high frequency sound coming from the compressor of the 56032 unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Died after 4 months
on October 17, 2022
Posted by: B000W
from Cape Cod, MA
[This review was collected as part of a promotion.] I love the look, size and functionality of this refrigerator - but it stopped cooling after 4 months of use. Because it’s a new model it was a challenge to find a company that was qualified to come service it. Whirlpool found a company for me but they weren’t available to come until next Monday. It will have been a month. Not a great experience.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin S, Social Care, October 19, 2022
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
2
great unit until the upper section decided to stop
on October 9, 2022
Posted by: Dave 60
from Massachusetts
[This review was collected as part of a promotion.] i purchased this in aug. of 2021 and around may of 2022 the upper section lost its coolness. And are still trying to get it straightened out as i type this review.
The top shelf goes up to 50 Degrees, and control is set @ 34
They have replaced every component except the compressor.
The top shelf goes up to 50 Degrees, and control is set @ 34
They have replaced every component except the compressor.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Ben Brusky, Customer Care, October 18, 2022
Thank you for sharing your insights with us, Dave 60. It's hard for us to hear that you had a negative
experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Stylish fridge/freezer
on August 16, 2022
Posted by: Realtor JMS
from Atlanta, GA
[This review was collected as part of a promotion.] I purchased this in Sept 2021 and the entire unit stopped working in Aug 2022. Waiting on parts. Glad it is still under warranty. But waiting on parts for such a new appliance is really a drag...going 3+ weeks without a fridge. Otherwise, I love it! Flexible shelves and drawers inside. Ice in the freezer.
Written by a customer while visiting whirlpool.com