Customer reviews from whirlpool.com
Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Black Stainless Steel
Average customer rating
3.5
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
27
4 Stars
13
3 Stars
6
2 Stars
4
1 Star
16
61%of customers recommend this product.
(
38 out of
62)
Customer Reviews for Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Black Stainless Steel
Customer Rating
4
More pros than cons
on June 27, 2021
Posted by: Uptheirons63
from Ohio valley
[This review was collected as part of a promotion.] We have a small kitchen, so we wanted to down size our appliances. our kenmore frig and range did well for 30 years, but both needed serviced, so we thought it was time to replace them. So we looked for smaller refrigerator/freezer units, we came across the one, after purchasing a Whirlpool Dryer. We have had it up and running for a little under 2 weeks now. It’s a great frig. The features for us were a big plus, now that my wife and I are the only ones living here. The bottom freezer is great, ice maker a plus, but the storage drawer layout is what I like most, we also recovered 8 ft of square footage! It’s not a perfect appliance, the settings for freezer and fridge have preset settings. Ak(43, 39, 36, 34).
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Specialty Item
on November 14, 2021
Posted by: Yulia
from TX
[This review was collected as part of a promotion.] I bought two of them to put side by side and make ape ranch of one big unit
So far so good.
So far so good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Compact size for city dweller
on July 10, 2022
Posted by: Tiare
from Denver, CO
[This review was collected as part of a promotion.] The compact size is perfect for a city dweller's small home. I look forward to purchasing other Whirlpool appliances that have a European look without compromising the function.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Size doesn't count
on April 27, 2021
Posted by: Gigi
from Philadelphia Pennsylvania
[This review was collected as part of a promotion.] That old saying GREAT things come in small packages fits the description of this refrigerator. I never thought I'd day "Love my frig."
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Perfect fit
on August 13, 2020
Posted by: Enzo
from Vernon, BC
[This review was collected as part of a promotion.] Fits beautifully into our new suite.
Nice looking and efficient use of interior space/storage
Nice looking and efficient use of interior space/storage
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great style, very new, we’ll see
on June 27, 2021
Posted by: City dweller
from Knoxville TN
[This review was collected as part of a promotion.] I have a very small kitchen that was decades outdated. The big beige refrigerator was the only thing you could see. This beautiful, stainless, counter depth, 24” refrigerator changed the whole look of the renovation. I love it!!
That being said, i Did not give it five stars for a couple of reasons. Other reviewer‘s said that food froze in one area at the back of the refrigerator and the produce and freezer drawers were cheap plastic bins. That is true, however as I’m the only one using it I can decide what gets placed where in the refrigerator and it’s unlikely that I will be abusing the drawers like kids might. They could have trimmed out the drawer edges to assure durability.
But there are many things that I love about the refrigerator. First of all it looks great, it has a very euro style which goes well with my renovation. There there’s a lot of room in this refrigerator… Plenty of shelf space, very good arrangement on the door and it holds a lot. The freezer is more than adequate for me, the icemaker works great. It is very quiet! I love the bright LED side lights. Overall it’s a win. As I said in the subject line, it’s only been in use for a couple of weeks and I hope there are no issues that others have Add. So far I love this refrigerator
That being said, i Did not give it five stars for a couple of reasons. Other reviewer‘s said that food froze in one area at the back of the refrigerator and the produce and freezer drawers were cheap plastic bins. That is true, however as I’m the only one using it I can decide what gets placed where in the refrigerator and it’s unlikely that I will be abusing the drawers like kids might. They could have trimmed out the drawer edges to assure durability.
But there are many things that I love about the refrigerator. First of all it looks great, it has a very euro style which goes well with my renovation. There there’s a lot of room in this refrigerator… Plenty of shelf space, very good arrangement on the door and it holds a lot. The freezer is more than adequate for me, the icemaker works great. It is very quiet! I love the bright LED side lights. Overall it’s a win. As I said in the subject line, it’s only been in use for a couple of weeks and I hope there are no issues that others have Add. So far I love this refrigerator
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
My new fridge doesn’t cook.
on August 7, 2021
Posted by: Bungo
from South Florida
[This review was collected as part of a promotion.] Bought this 6 months ago for my vacation condo in south Florida. It worked fine in the beginning but now it doesn’t cool properly. I got screwed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, August 10, 2021
Hey Bungo, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Written by a customer while visiting whirlpool.com
Customer Rating
2
Freezer has problems
on September 4, 2021
Posted by: susan
from asheville, nc
[This review was collected as part of a promotion.] This is a cute, perfectly sized refrigerator for our small kitchen. The only problem we are having is the ice freezes into a solid block, icicles hang down from freezer ceiling, and frosty ice freezes onto the ceiling of the freezer which has to be scraped off every couple of weeks.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, September 8, 2021
Hey susan, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Written by a customer while visiting whirlpool.com