Customer reviews from whirlpool.com
Whirlpool - 24 in. Wide 12.7 cu. ft. Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Black Stainless
Average customer rating
3.3
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
28
4 Stars
13
3 Stars
9
2 Stars
5
1 Star
20
60%of customers recommend this product.
(
40 out of
67)
Customer Reviews for Whirlpool - 24 in. Wide 12.7 cu. ft. Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Black Stainless
Customer Rating
4
Energy efficient and quiet
on June 17, 2024
Posted by: Trees and bumblebees
from Wisconsin
[This review was collected as part of a promotion.] I had this delivered 3 weeks ago and am very happy with it. It seems to be very energy efficient and quiet compared to my last refrigerator. I live alone and it is the perfect size for me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Stopped Working after less than 14 Months
on May 6, 2024
Posted by: Cb601
Do not buy this appliance. Ours lasted less than 12 months before the compressor died and the unit stopped cooling. Read all of the reviews and you will see that there is a fundamental issue with the quality of this appliance with countless people having the same issues.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, May 6, 2024
Oh no, Cb601! We are so sorry for the issues you are experiencing with your Whirlpool refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@whirlpool.com with your model and serial number, your phone number, and your review ID (280583475). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge
on April 6, 2024
Posted by: Rick124
from Chicago
[This review was collected as part of a promotion.] I've had this fridge going 2 weeks and I love it! Great storage capacity for it's size, great tempture keeping/setting. My old fridge was about 15 years old and huge. I didn't know what I was missing!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Alot of neat features!
on February 7, 2024
Posted by: Cute TR
from Black Mountain. NC
[This review was collected as part of a promotion.] Bought the refrigerator in October..got it in December...I am getting use to a smaller space..it's definitely been a challenge. I like it more each day..the refrigerator its self is great..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 2, 2024
Posted by: baabs65
from Chicago
[This review was collected as part of a promotion.] It a perfect fridge for a small apartment with some great features.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
It's ok but lacking in the freezer
on October 28, 2023
Posted by: Justin
from Toronto
(This review was collected as part of a promotion.) This fridge is great, except that if you remove the optional ice-maker, you are left with a gaping hole in the fridge and a waste of space. I've contacted support about this once, and they just sent me the same part I already had. I know the fridge has a clear bin for this, I've seen it in other pictures.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, October 31, 2023
Hello, Justin! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (274910725). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Product
on October 22, 2023
Posted by: Deee
from TX
[This review was collected as part of a promotion.] I bought this for the home and it has been excellent. A great buy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Had Issues from the Get-go...now it just stinks
on October 14, 2023
Posted by: Alan
from Montana
I have had nothing but trouble with this fridge since I bought it. I've had parts replaced, finally got a replacement fridge, and now the fridge has a horrible smell. It's coming from the vent in the back that cools each shelf. There is no way to remove the cover on the vent in the back of the fridge to clean behind it. I have emptied, cleaned, re-cleaned and have put all kinds of deodorizer in the fridge, but it just stinks.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 16, 2023
Thank you for sharing your insights with us, Alan. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 411843.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com