Customer reviews from whirlpool.com
Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Black Stainless Steel
Average customer rating
3.5
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
27
4 Stars
13
3 Stars
6
2 Stars
4
1 Star
16
61%of customers recommend this product.
(
38 out of
62)
Customer Reviews for Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Black Stainless Steel
Customer Rating
5
Great for old folks
on August 26, 2021
Posted by: Gary
from Largo Florida
[This review was collected as part of a promotion.] I bought a bottom freezer,counter depth model and find it to be much easier to access than my old style was. This style is so much easier for an old person get things from back in the rear of the unit and from the freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on December 22, 2021
Posted by: Robin2345
from Millville, Delaware
[This review was collected as part of a promotion.] I purchased this last month and it is a great looking refrigerator and looks very stylish compared to others. Has plenty of room inside. I bought the black stainless and it is smudge proof. The freezer compartment is set up very well. Great buy for the price.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sleek design
on June 5, 2022
Posted by: KymB
from British Columbia
[This review was collected as part of a promotion.] It’s a beautiful fridge, and the shelves and space inside is designed in a way that makes sense and keeps things organized.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful and exactly what we wanted
on June 7, 2022
Posted by: Capt
from Toronto
[This review was collected as part of a promotion.] We are very impressed with this Fridge as it is exactly what we were looking for, great ice maker, storage and convenient compartments make it a wonderful addition to our bar setup. It is very quiet seems to make ice like a champ. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
great unit until the upper section decided to stop
on October 9, 2022
Posted by: Dave 60
from Massachusetts
[This review was collected as part of a promotion.] i purchased this in aug. of 2021 and around may of 2022 the upper section lost its coolness. And are still trying to get it straightened out as i type this review.
The top shelf goes up to 50 Degrees, and control is set @ 34
They have replaced every component except the compressor.
The top shelf goes up to 50 Degrees, and control is set @ 34
They have replaced every component except the compressor.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Ben Brusky, Customer Care, October 18, 2022
Thank you for sharing your insights with us, Dave 60. It's hard for us to hear that you had a negative
experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
I purchased 2 of them and put them side-by-side.
on November 18, 2022
Posted by: Mr. MAW
from Cleveland MN
[This review was collected as part of a promotion.] I hear a irritating high frequency sound coming from the compressor of the 56032 unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
So far not impressed
on November 27, 2022
Posted by: Amelia275
from Owen Sound
[This review was collected as part of a promotion.] Bought 4 months ago and fridge already not keeping things cold and leading to spoilage.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
New refrigerator ice maker leaks missingparts
on March 24, 2023
Posted by: RogerA
from Daytona beach fl
[This review was collected as part of a promotion.] Bought march march 17 2023 leaking from ice maker missing final parts in assembly . Repair people can’t find the parts. From Whirlpool
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 27, 2023
Thank you for sharing your insights with us, RogerA. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 288034.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com