Customer reviews from fisherpaykel.com/us
Fisher & Paykel - ActiveSmart 14.7 Cu. Ft. French Door Built-In Refrigerator - Custom Panel Ready
Average customer rating
3.6
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
2
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
0
Customer Reviews for Fisher & Paykel - ActiveSmart 14.7 Cu. Ft. French Door Built-In Refrigerator - Custom Panel Ready
Posted by: michael.green
Verified Purchase:Yes
Like the other FIsher & Paykel refrigerator that I had, this one is well designed and quiet. I really like the small drawer in the freezer. It's a great place for flat packs of frozen food.
Written by a customer while visiting fisherpaykel.com/us
Customer Rating
2
Poor performance
on April 23, 2024
Posted by: Tom70
I bought this in December. From the beginning it could not maintain a consistent temperature. You can’t be sure because there is no digital thermometer built in only up or down controls. I bought thermometers and the temperature is 28 to 42 on any given day. They have already replaced a circuit board.
By Global Customer Support Center, April 28, 2024
Thank you for your feedback. We are sorry to hear your experience with our appliance was not upto standards. If the issue is still occurring after service, please reach out to us as a technician revisit would be required.. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us
Posted by: rdwaugh
Verified Purchase:Yes
really pleased with this fridge. Great organization and everything works great so far. Also very quiet and efficient. This was one of the only fully integrated panel-ready fridge/freezers that worked size-wise for our kitchen and was - thankfully - more affordable than similarly sized models
Written by a customer while visiting fisherpaykel.com/us
Posted by: Eve B.
Verified Purchase:Yes
This fridge is very good. But it doesn’t have great depth. The freezer, on the other hand, is wonderful. Full of great space. I would recommend this fridge again for its panel ability and freezer. The price point is very high as well. The fridge is workable, but leaves a bit to be desired. Overall, still very good.
Written by a customer while visiting fisherpaykel.com/us
Posted by: JBCA
Verified Purchase:Yes
I've been a HUGE FP fan for 20yrs... Have had several of their DW drawers and specified their appliances on many projects... This fridge has a Great Look and some great features... BUT Ice Maker has been an issue since install... very slow ice production and very loud groaning sounds from machine... Also, to note that the interior is very shallow which disallows storage of many items. MOST problematic is that I have had service calls requests with FP for almost 10wks... and they have not been able to supply an authorized service provider... Serious concerns!!!
Response from fisherpaykel.com/usBy Global Customer Support Centre, August 29, 2025
Thank you for your feedback. We’re truly sorry to hear that your experience with our appliance was not up to standards. We would like the opportunity to talk and investigate your feedback further.Please feel free to reach out to us. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us