Customer reviews from Western Digital
WD - WD_BLACK P50 500GB External USB 3.2 Gen 2x2 Portable SSD - Black
Average customer rating
4.3
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
13
4 Stars
3
3 Stars
3
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
14 out of
14)
Customer Reviews for WD - WD_BLACK P50 500GB External USB 3.2 Gen 2x2 Portable SSD - Black
Customer Rating
1
Be more CLEAR!
on January 27, 2023
Posted by: Hatemypurchase
I purchased this drive assuming I could play games from it. They boast the fact that that’s possible. I own a series X and I can’t store any optimized game. Who needs 2 terabytes for old games???? You REALLY need to be more clear w the fact that it will not play optimized games. Who just stores games to have to move them later. It’s really redundant. Feels like a trick. I could’ve just gotten the Xbox/seagate expansion and never had an issue. Now I’ve wasted money on a drive I can’t use for anything useful. An expensive paperweight.
Response from Western DigitalBy SM OLS, January 31, 2023
Hello,
We're sorry to hear about your user experience with WD_BLACK P50 Game Drive SSD and appreciate your time for providing the review
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you, You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with WD_BLACK P50 Game Drive SSD and appreciate your time for providing the review
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you, You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: 4ulf16
Verified Purchase:Yes
It's good, but even having a good cooling and temperature in my room it some times throttles, and had some problem with my pc games, most of them being there, in the drive, but not showing anywhere in my pc, and when going to steam or other platform to play them they showed as if they weren't installed.
Response from Western DigitalBy SM OLS Team, October 14, 2021
Hello,
We are sorry to hear about your user experience with WD_BLACK P50 Solid State Drive and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
We would like to follow up with you to help discover the root of your drive’s abnormal behavior. We suggest you contact our Support team by phone regarding the bestbuy review for resolution of this concern. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD_BLACK P50 Solid State Drive and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
We would like to follow up with you to help discover the root of your drive’s abnormal behavior. We suggest you contact our Support team by phone regarding the bestbuy review for resolution of this concern. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
5
Great product
on October 23, 2021
Posted by: Jimj
from CA - California
Gender:Male
[This review was collected as part of a promotion.] I received this and it is just perfect for my needs. It is compact it size and lightweight. I can take it anywhere with me. It can go right in my pocket. It has a good size memory. Perfect for my gaming needs. Easy to use. Plug in and go. I am super happy with this.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
5
Perfect for the PS4 & PC!!!
on September 1, 2021
Posted by: Maslam
from Bolingbrook, IL
Gender:Female
[This review was collected as part of a promotion.] So, today I will be reviewing the WD P50 500 GB SSD game drive. I have been using this on my PS4 due to lack of space and multitude of games on my system, but this external SSD can be used with just about anything from your pc, PlayStation and Xbox. This is a pretty solid SSD with a rugged metal shell with a plastic bottom with cut outs for heat dissipation. The SSD has one USB-C connector input but comes two cables, a USB-C to USB-C and a USB-C to USB-A cable and it is pretty much just play and play. I was easily able to access the hard drive on my laptop as well as my PS4.
So, like I had mentioned earlier I primarily got this to use with my PS4 and clean up some space on the unit by transferring some games over to the SSD and I was easily able to do so, but it did take some time. It took nearly 2 hours to transfer over about 200 GB over to the SSD and I was still able to play the games from the SSD without any issues and my games actually loaded a lot faster then they before, so the transferring time made up for it on the loading end. The SSD does advertise up to 2000 MB/s or 2 GB/s but you have to keep in mind that your equipment that you are using needs to be able to support that as well. For my purpose, using this on the PS4 actually worked out pretty well and my games did load up faster than before. I also transferred some pictures that I had from my PC to the SSD and again I had no problem doing so and since the file sizes was relatively small, I was able to move those over in matter of minutes.
Overall, the SSD has worked out great, it has cleared up some space on my PS4 and has helped in loading my games faster as well as cleaning up some space on my laptop as well.
So, like I had mentioned earlier I primarily got this to use with my PS4 and clean up some space on the unit by transferring some games over to the SSD and I was easily able to do so, but it did take some time. It took nearly 2 hours to transfer over about 200 GB over to the SSD and I was still able to play the games from the SSD without any issues and my games actually loaded a lot faster then they before, so the transferring time made up for it on the loading end. The SSD does advertise up to 2000 MB/s or 2 GB/s but you have to keep in mind that your equipment that you are using needs to be able to support that as well. For my purpose, using this on the PS4 actually worked out pretty well and my games did load up faster than before. I also transferred some pictures that I had from my PC to the SSD and again I had no problem doing so and since the file sizes was relatively small, I was able to move those over in matter of minutes.
Overall, the SSD has worked out great, it has cleared up some space on my PS4 and has helped in loading my games faster as well as cleaning up some space on my laptop as well.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
5
Lots of space
on September 2, 2021
Posted by: Ranchel
from Greenwood IN
[This review was collected as part of a promotion.] I got this for my partner who plays tons of games, and this is just exactly what he was looking for so he can have enough space for all his gaming needs. It was not complicated to use, and was just exactly what he needs.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
5
Ultra fast transfer speed A++
on September 6, 2021
Posted by: Ang13653
from Massena
[This review was collected as part of a promotion.] Got this a week ago and it’s the first solid state drive I’ve ever owned. If you have never owned one before i highly recommend it. Transfer speeds are light years faster than any sdd. Easily integrated and installed with previous hard drive and windows phone 10 build.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
4
Love the added storage on my PC
on September 8, 2021
Posted by: DarkmoonLizard
from Mansfield, Ohio
Gender:Female
[This review was collected as part of a promotion.] This has been a bit of a life saver for my Steam account saves. It also has made it easier if I wanna go and play on a friends PC logging into my account and having all my saves on my external hard drive. 10/10 would get again
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
5
Great product
on September 9, 2021
Posted by: DMundstock
from Phoenix, Az
Gender:Female
[This review was collected as part of a promotion.] If you're looking for a SSD that is truly fast enough for newer systems then look no further.The speeds are fast and I'm never having to deal with irritating lags. It's really a nice design and a good quality. I feel it's a good price point for what you get specifically in in n performance. It does seem to get be a tad hot but nothing extreme by any means. Could not be more pleased overall. It's easy to install/use. Great product
I would recommend this to a friend!
Written by a customer while visiting Western Digital