Customer reviews from frigidaire.com
Frigidaire - Gallery 5.4 Cu. Ft. Freestanding Electric Convection Range with Self-Cleaning - Black Stainless Steel
Average customer rating
4.6
(1,870 Reviews)
Rating breakdown 1,870 reviews
5 Stars
1,294
4 Stars
422
3 Stars
82
2 Stars
36
1 Star
36
91%of customers recommend this product.
(
506 out of
556)
Customer Reviews for Frigidaire - Gallery 5.4 Cu. Ft. Freestanding Electric Convection Range with Self-Cleaning - Black Stainless Steel
Customer Rating
5
All’s good
on October 29, 2022
Posted by: Schenk
[This review was collected as part of a promotion.] Easy to use and everything is working fine
Written by a customer while visiting frigidaire.com
Customer Rating
3
Gallery series makes it sound high end
on October 30, 2022
Posted by: Nanimy
[This review was collected as part of a promotion.] The construction and material is not as sturdy as expected. There are sharp edges and open seams that food can accumulated at and be difficult to clean. Would not have picked this model, this came with the new build house we purchased
Response from frigidaire.comBy Bianca, Online Outreach Specialist, October 31, 2022
We are disappointed to learn the range doesn't meet all your expectations. If you would like to share more about your experience with us, feel free to connect with us via chat on Frigidaire.com or call us at 800-374-4432. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
We really like it!
on October 30, 2022
Posted by: DRHar
[This review was collected as part of a promotion.] The range is very nice! Cooks faster and more evenly than our old range. Great value!
Bakes better too!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Oven review
on November 9, 2022
Posted by: Mick G
[This review was collected as part of a promotion.] I like it...but woud like additional features as the one we replaced had various cook options including Pizza and convection (not just fast bake)....but this range seems very good and efficient.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cooks!
on November 19, 2022
Posted by: BJR64
[This review was collected as part of a promotion.] The stove doesn't have a lot of bells and whistles but it is nice looking, cooks well and it's a Frigidaire! I grew up with that brand in my family's household and have used it in my own. It's a name I am confident I can trust to be dependable.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 14, 2022
Posted by: Lisab17
[This review was collected as part of a promotion.] I am very pleased with my new oven. It's very efficient and cooks evenly. The warmer on top is awesome!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Cheap Landlord’s Special
on December 14, 2022
Posted by: RenterNik
Our landlord bought this package of appliances when he raised our rent. We were pumped for new appliances, but I wish he’d have left the 20+ year old ones we had. They worked way better.
This stove is impossible to clean. It looks dirty all the time. The fifth burner is useless and just takes up valuable space that I’d love to have to just make the other four burners bigger or equal size. The front right burner is confusing to use, especially when you’re just trying to get things done in the kitchen. The knob is split in half. So, the right half of the knob is for the outer part of the burner and the left half is for the inner part of the burner. If you’ve been using a normal stove for most of your life this requires a great deal of unlearning just to set the temperature to medium, as that is actually low for the outer burner. Setting it to low is actually high for the inner burner. This has been near disastrous for many meals. Then, there’s the hot surface indicator light. There are two lights, one that just tells you the stove is on…on one side of the stove and another that tells you the surface is hot, on the other side of the stove. This is illogical If you’re gonna light something up, light light up the burner that’s hot on the side that it’s hot…
The oven isn’t terrible, except that there is no timer for the preheating. Our 20+ year old oven would tell us, 6 minutes for preheat. This one just does nothing but take a solid 15 minutes to get to 350°. I’ve timed it a few times, but it’s different every time.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, December 15, 2022
Hi, RenterNik!
Thank you for sharing your feedback. We're sorry to hear this new range has been a bit frustrating for you! To keep your cooktop looking its best, we recommend buffing the surface with cooktop cleaning cream before the first use and regularly with each cleaning. This process will help repel dust and dirt and make cleanup easier! Cooktop cleaning cream is available in most appliance stores as well as on our website at the following link: https://www.frigidaire.com/Filters--Accessories/Cleaning-Accessories/5304508690/.
The expandable element is designed to work with small or larger pans; turning the knob to the right will activate the inner and outer rings, and turning the knob to the left will activate only the inner ring. We understand this may take some getting used to! We hope this range starts to work better for you as you use it, and you get a chance to try out new features like Steam Clean and Quick Bake!
Best,
Ashton
Thank you for sharing your feedback. We're sorry to hear this new range has been a bit frustrating for you! To keep your cooktop looking its best, we recommend buffing the surface with cooktop cleaning cream before the first use and regularly with each cleaning. This process will help repel dust and dirt and make cleanup easier! Cooktop cleaning cream is available in most appliance stores as well as on our website at the following link: https://www.frigidaire.com/Filters--Accessories/Cleaning-Accessories/5304508690/.
The expandable element is designed to work with small or larger pans; turning the knob to the right will activate the inner and outer rings, and turning the knob to the left will activate only the inner ring. We understand this may take some getting used to! We hope this range starts to work better for you as you use it, and you get a chance to try out new features like Steam Clean and Quick Bake!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Nice Range
on January 20, 2023
Posted by: Happy Chef in AJ
[This review was collected as part of a promotion.] This range has a nice modern sleek look to it and works very well. It is very easy to work and cooks very evenly. The burners heat up much faster than my old range and seem to cool better when being adjusted
Written by a customer while visiting frigidaire.com