Customer reviews from frigidaire.com
Frigidaire - Gallery 5.4 Cu. Ft. Freestanding Electric Convection Range with Self-Cleaning - Black Stainless Steel
Average customer rating
4.6
(1,870 Reviews)
Rating breakdown 1,870 reviews
5 Stars
1,294
4 Stars
422
3 Stars
82
2 Stars
36
1 Star
36
91%of customers recommend this product.
(
506 out of
556)
Customer Reviews for Frigidaire - Gallery 5.4 Cu. Ft. Freestanding Electric Convection Range with Self-Cleaning - Black Stainless Steel
Customer Rating
3
Not the best I've owned
on April 8, 2022
Posted by: Tnrunnergirl
[This review was collected as part of a promotion.] The glass top doesn't clean well & gets so dirty every time we cook.
Response from frigidaire.comBy Christy, Online Outreach Specialist, April 11, 2022
We appreciate you taking the time to send us your feedback and concerns. Unfortunately, when cooking; we will have spills, splatters, and soiled surfaces. We offer many great tips in the Use and Care Manual to assist with making sure that your range maintains its beauty. I have added a link from the Owner Manual for your viewing: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/808527621en.pdf. Should you need anything further, please jump into a live chat with us on our branded web page. We are more than happy to help! ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 13, 2022
Posted by: Mrojas49
[This review was collected as part of a promotion.] In love with this product! Easy to clean.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 14, 2022
Posted by: Jbm91
[This review was collected as part of a promotion.] Am happy with the stove . Works as expected… the storage door is hard to maneuver but that doesn’t effect cooking!! Lol
Written by a customer while visiting frigidaire.com
Customer Rating
2
on April 15, 2022
Posted by: Slowbake
We bought this range to replace a 19yo Frigidaire smooth top that still worked but looked a little worse for wear, plus we wanted to go stainless. We weren’t aware that the baking element in the bottom of the oven was under the bottom panel(didn’t even know that was an option) it takes about 30% longer to bake anything, where French fries used to take 10-15 minutes on our old oven this one takes 30 minutes. Would never buy again.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, April 18, 2022
Hi there! We always like to know how things are going with our new owners. We’re disappointed to learn you’re not happy with your oven’s cooking performance. Here are a couple of things you may like to try! The Quick Bake feature uses a fan to circulate the oven's heat uniformly and continuously around the oven. This improved heat distribution allows for fast, even cooking and browning results. Feel free to check out this short video for more helpful tips (https://www.frigidaire.com/Owner-Center/How-to-Videos/Cooking/Baking-With-Your-Electric-Range/). Should you have any additional questions, we can be easily reached via Live Chat! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
love
on April 15, 2022
Posted by: Lori75
[This review was collected as part of a promotion.] I love my new stove, it is easy to clean
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 15, 2022
Posted by: DJCUTS
[This review was collected as part of a promotion.] Works great. The stovetop seems to be a little more challenging to keep clean than my previous one but it’s okay .
Written by a customer while visiting frigidaire.com
Customer Rating
2
Want our old range back
on April 23, 2022
Posted by: prof1130
[This review was collected as part of a promotion.] Purchased this range to replace our 20 year old range. Our new range was expensive, takes a ridiculous amount of time to pre-heat, and the quick bake fan makes annoying loud noises. This new range is also much harder to keep clean.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, April 25, 2022
Thanks for sharing your experience with us, Prof1130! We understand you’ve had some concerns about your new range’s operation, and we’d like to see if we can help with this. On average, you should expect around 15-20 minutes for preheating depending on the set temperature. To better understand the sounds of operation you should expect from your electric range, check out https://www.frigidaire.com/Owner-Center/How-to-Videos/Cooking/Electric-Range-Sounds-And-Lights/. While we’re unsure which part of the range you’ve had difficulties cleaning, we’d recommend reading pages 34-39 of the Use&Care Guide for detailed instructions on maintaining each area of the range. If there are any questions or should you need assistance, please feel free to connect with us directly through via Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST). ~ Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and functional.
on April 25, 2022
Posted by: whizz88
[This review was collected as part of a promotion.] Fits perfectly in our kitchen. Top cleans easily and oven warms rapidly.
Written by a customer while visiting frigidaire.com