Customer reviews from frigidaire.com
Frigidaire - Gallery 5.4 Cu. Ft. Freestanding Electric Convection Range with Self-Cleaning - Black Stainless Steel
Average customer rating
4.6
(1,870 Reviews)
Rating breakdown 1,870 reviews
5 Stars
1,294
4 Stars
422
3 Stars
82
2 Stars
36
1 Star
36
91%of customers recommend this product.
(
506 out of
556)
Customer Reviews for Frigidaire - Gallery 5.4 Cu. Ft. Freestanding Electric Convection Range with Self-Cleaning - Black Stainless Steel
Customer Rating
3
Takes too long to preheat
on August 15, 2020
Posted by: sjfinger15
[This review was collected as part of a promotion.] I weigh about 160lbs, everytime I walk by bottom front door rattles.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , September 3, 2020
Hello, sjfinger15!
Thanks for the feedback. Preheating times vary depending on the temperature set. I’ll be happy to document your concerns to our engineering teams regarding the door rattling. If further assistance is needed, feel free to chat with us at Frigidaire.com or call us at 800-374-4432, Monday through Friday from 8:30 am – 8:00 pm EST.
Bianca
Thanks for the feedback. Preheating times vary depending on the temperature set. I’ll be happy to document your concerns to our engineering teams regarding the door rattling. If further assistance is needed, feel free to chat with us at Frigidaire.com or call us at 800-374-4432, Monday through Friday from 8:30 am – 8:00 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this range
on August 24, 2020
Posted by: Rewitt
[This review was collected as part of a promotion.] This was a great buy. we love the glass top and the oven worked great too.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great features!
on August 24, 2020
Posted by: Joey227
[This review was collected as part of a promotion.] I bought this over a month ago. Works great so far and we love it. My only complaint is it is hard to clean flat top stoves. Still haven't found a great cleaning method.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Serves all its purposes
on September 23, 2020
Posted by: Karlett76
[This review was collected as part of a promotion.] I chose this model for my newly constructed condo. I love all the features. Preheats fast and cleaning is easy. I think it’s awesome!
Written by a customer while visiting frigidaire.com
Customer Rating
5
So sleek.
on September 23, 2020
Posted by: Teegwen
[This review was collected as part of a promotion.] We purchased this a couple of weeks ago and are absolutely in love with it!!!!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Strong smell coming from oven.
on September 26, 2020
Posted by: David 2222
Oven sucks. Would not recommend to anyone. Bought new had strong smell coming from oven. Contacted dealer, set up service appointment. Service man came and can smell oder coming from vent. Not plastic or the wires. Waiting for dealer to find out what is going on. Doing another self cleaning, house stinks. Have windows and doors open to help with smell. 16 days with new oven I can’t use. Highly mad at Frigidaire for selling junk and making me wait to follow protocol to get replaced.
Response from frigidaire.comBy Corletta, Outreach Social Specialist , October 15, 2020
Hi David 2222,
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. We see you have been in touch with us regarding your concerns and service has been scheduled. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Your feedback helps us get better. ~Corletta
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. We see you have been in touch with us regarding your concerns and service has been scheduled. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Your feedback helps us get better. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful surprise
on November 30, 2020
Posted by: Back in the Kitchen again
[This review was collected as part of a promotion.] In May I had ordered a different range during the COVID which was backordered until approximately 2 weeks ago. The retailer allowed me to purchase a different range at which time I chose this model. I was so glad I did! It is a great range that offered more options and fit totally into my new kitchen. Now that Thanksgiving has passed and I have completed the traditional feast, I couldn't be happier! Thank you for a perfect addition to my family!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice
on January 17, 2021
Posted by: TLive
[This review was collected as part of a promotion.] We just installed the stove a week ago and it works great..its sleek, and I love the storage drawer on the bottom for pots and pans etc ..the cook top cleans up well and hope it lasts a long time without scratching ..we did polish it for at with a cooktop cleaner as suggested..
Written by a customer while visiting frigidaire.com