Customer reviews from frigidaire.com
Frigidaire - Gallery 5.4 Cu. Ft. Freestanding Electric Convection Range with Self-Cleaning - Black Stainless Steel
Average customer rating
4.6
(1,870 Reviews)
Rating breakdown 1,870 reviews
5 Stars
1,294
4 Stars
422
3 Stars
82
2 Stars
36
1 Star
36
91%of customers recommend this product.
(
506 out of
556)
Customer Reviews for Frigidaire - Gallery 5.4 Cu. Ft. Freestanding Electric Convection Range with Self-Cleaning - Black Stainless Steel
Customer Rating
5
great product
on May 31, 2020
Posted by: pb13
[This review was collected as part of a promotion.] i have had this for just over a month and it such a great stove. love everything about it with all the features.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek look
on June 1, 2020
Posted by: L4211
[This review was collected as part of a promotion.] Sleek look and great features. Cooks evenly. Love this oven
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome stove
on June 5, 2020
Posted by: 86Jackie
[This review was collected as part of a promotion.] This stove is awesome! Im in love with the 12" burner. It makes cooking for a large family much easier. The rapid boil burner makes boiling a pot of water take mere minutes! I had no idea how much of a treat I was in for when I bought this stove. Its beautiful as well!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice range
on June 9, 2020
Posted by: Greeneyedgirl71
[This review was collected as part of a promotion.] Bought this 6 months ago. The thermostat needs calibrating and Was told I have to do it myself. Tried what the book said numerous times but it doesn’t work. Guess I will learn to just cook with a lesser heat.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, June 18, 2020
Hello, Greeneyedgirl71!
Thanks for bringing your concerns to our attention. We would love to make sure this matter is resolved. Please be on the lookout for an email from me shortly.
Bianca
Thanks for bringing your concerns to our attention. We would love to make sure this matter is resolved. Please be on the lookout for an email from me shortly.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
3
Wish it had a delay time to start baking.
on June 9, 2020
Posted by: Papa Andy
[This review was collected as part of a promotion.] Bought this along with other smudge proof stainless steel Frigdaire appliances. Does every thing nicely except you can not program to start baking at a later time. Wish I had know it not have this feature. Would have look at other options.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 15, 2020
Hello, Papa Andy!
Thank you for your review. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your review. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wow, Actually Excited About An Electric Range!
on June 28, 2020
Posted by: Smeltzie
[This review was collected as part of a promotion.] I have been using my new range for about a month and loving the features! My huband thinks I'm obsessed because I keep a microfiber cloth nearby and shine the beautiful glass top everyday. I love the quick boil feature for last minute dinners and the convection feature makes the best pork chops-crispy on the outside and tender on the inside. I love the look of the black stainless steel and purchased the matching side by side refrigerator and the dishwasher. So pleased with everything!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Appliance
on July 15, 2020
Posted by: Acejkr
[This review was collected as part of a promotion.] Great appliance, love the features, excellent choice by the home builders to choose this product line
Written by a customer while visiting frigidaire.com
Customer Rating
2
Looks nice cooks horrible
on July 29, 2020
Posted by: JDunnc
[This review was collected as part of a promotion.] This appliance was in the brand new construction house we bought I did not purchase this. It has no temperature regulation. I have to constantly watch what I put in the oven as it will cook something that’s supposed to take 20 minutes in just a few minutes.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 13, 2020
Hello, JDunnc!
Thanks for reaching out to us. It seems the oven maybe getting too hot. I did some research regarding your concerns and here are some tips you should find helpful.
Some cookware may alter your cooking results. You can use the Bakeware Guide on page 9 in the Use and Care Guide to see if you need to adjust baking temperatures or baking times to improve baking performance.
The oven may need to be calibrated. See page 29 in the Use and Care Guide for instructions on adjusting the oven temperature.
Lastly, the type of food being cooked may require you to adjust your baking times or baking temperature. Page 41 in the Use and Care Guide provides recommendations to improve baking performance. If you need further assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for reaching out to us. It seems the oven maybe getting too hot. I did some research regarding your concerns and here are some tips you should find helpful.
Some cookware may alter your cooking results. You can use the Bakeware Guide on page 9 in the Use and Care Guide to see if you need to adjust baking temperatures or baking times to improve baking performance.
The oven may need to be calibrated. See page 29 in the Use and Care Guide for instructions on adjusting the oven temperature.
Lastly, the type of food being cooked may require you to adjust your baking times or baking temperature. Page 41 in the Use and Care Guide provides recommendations to improve baking performance. If you need further assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com