Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
Average customer rating
4.3
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
160
4 Stars
52
3 Stars
25
2 Stars
11
1 Star
15
89%of customers recommend this product.
(
177 out of
199)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
Posted by: Joyce A
from Toronto, ON
Verified Purchase:Yes
I use a T470s at work and wanted to get a Lenovo laptop for myself too. In comparison, the X1 Carbon is so much lighter and feels faster! So far it’s also proved to be just as hardy as the T470s. From pictures, I thought fingerprints would be an issue on the lid material, but it’s actually more matte than I expected and fingerprints haven’t been an issue at all. Subjectively, the travel on the keyboard feels a bit more shallow than the T470s but still feels very good.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Slick design, very light weight yet powerful
on December 30, 2019
Posted by: echenliu
from Vancouver, BC
Verified Purchase:Yes
Very easy to put into my bag and carry around. Around 8 hours of battery life if I just use it for writing and browsing. Still performs very well when I need to run drawing programs.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Emilio
Verified Purchase:Yes
Nice to have a backlit keyboard. On/off button not the best, needs to be better positioned so it sounds solid when you turn it on or off.
Written by a customer while visiting lenovo.com
Posted by: SYang
Verified Purchase:Yes
Liked the laptop but crashed in 2 weeks... completely disappointed.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 7, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support team at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: JSTO
from Toronto
Verified Purchase:Yes
Buggy. Has restart problems from hibernation and needs to be shut off then turned back on constantly.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 13, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For tips to improve performance, please access this link https://support.lenovo.com/us/en/solutions/msh500101. Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: MontyMugwort64
from British Columbia
Verified Purchase:Yes
The X1 is fast, well built and performs perfectly.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Lodi
from Vernon BC
Verified Purchase:Yes
Laptop arrived with smears on the screen. Didn't seem like it was new.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 9, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support team at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Tom L
from Ottawa, ON
Verified Purchase:Yes
Overall I am extremely happy with this computer. I have a QHD monitor (3840x2160) and Intel 1TB SSD. The monitor is fantastic for Lightroom work, and the computer is sufficiently powerful to handle this program. Keyboard has a very nice feel and the trackpad is getting close to being as good as a Macbook (at least in my opinion). Lightweight and compact dimensions were very important to me, and this certainly fits the bill. Some things to consider - with this particular monitor, battery life is known not to be stellar. I think I could watch 4-5 hours of movies on a charge. Also, while watching movies it does get a touch warm on the top right most quarter of the keyboard. If battery life is important, you might consider a lower res monitor.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com