Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
Average customer rating
4.3
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
160
4 Stars
52
3 Stars
25
2 Stars
11
1 Star
15
89%of customers recommend this product.
(
177 out of
199)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
Posted by: Chris_h
from Toronto
Verified Purchase:Yes
Excellent package. I bought with LTE card as I travel a lot and I have already found that very useful.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4
This is a solid purchase! Highly Recommended :)
on October 27, 2019
Posted by: atreria
from Canada
Verified Purchase:Yes
This is a solid purchase. I used it for 1 year professionally and now personally and I am loving it. It does get dirty easily particularly with fingerprints and other things, but cleaning with a but of alcohol does the trick for me. I highly recommend getting the highest specs you can afford, since most things cannot be upgraded after the fact. I don't think shelling a couple of hundred on a touch-screen is worth it, I prefer the wide-quad 300 nits option, since the clarity of the screen is amazing. I took the time to buy all the insurance I could afford since it feels safer this way.. can't comment yet if Lenovo has good customer service if something does go wrong.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: R Lamb
from Winnipeg, Manitoba, Canada
Verified Purchase:Yes
Purchased this laptop to replace a 4 year old X1 Carbon used by our CEO. The user loved the portability and long battery runtime of his old model but it was off warranty and had some display issues. We went with the Gen 7 X1 and it's been excellent. It's very light and easy to transport, the battery life is excellent and the build quality is top notch. I appreciate the built-in HDMI connector (no dongle required). I also purchased a USB 3 dock and the wired ethernet adapter. I recommend a dock as that really helps a user who regularly travels out of the office for meetings. Ordering was simple and allowed me to customize the unit to our liking as well as adding in the desired warranty options. Shipping was quite fast too. I would also recommend the purchase of a second charger for travel purposes as the USB dock does not charge the laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Satisfied
from Calgary, AB
Verified Purchase:Yes
I am really enjoying using this laptop. I've used it for a month now. It's sturdy and fits in my purse. I love the keyboard. Its not like those flimsy keyboards. The screen is really great too for someone who stares at computer screens all day. It's not too bright and doesn't have that glare that some laptops have. This is a great laptop for someone who needs to use one all day and works on Word and Excel all day. This can be an awesome laptop for university students, business professionals, and at-home business owners.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: AhmadZ
from Toronto
Verified Purchase:Yes
Horrible experience. Within first week hard drive stopped working. Laptop gets way too hot.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 24, 2019
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! Please try utilizing this link in regards to troubleshooting hard drive issues https://support.lenovo.com/us/en/solutions/migr-4yqlgr. In regards to your machine running hot, I would recommend making sure that it is kept clean as well as ensuring that it is kept in the right place so that airflow is not restricted. In addition, please refer to our Technical Support team at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: J Hart
from Toronto
Verified Purchase:Yes
Fast processing, amazing keyboard, display is good.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: William H
from Toronto
Verified Purchase:Yes
I own my own business so my laptop is an extension of my body. I'm using it everyday for simple tasks like email and PPT and for more advanced work like audio and video editing.
The X1 Carbon is a beast, I got the 4K display and while the battery life does suffer (I get about 5hours per charge) the vivid display is totally worth it. Watching video and editing photos is amazing with this level of graphics.
The weight makes it awesome for business travel and the 1Tb hard drive means I'll never run out of space like my last laptop.
I give it a 4/5 because of the battery life and the video camera isn't great. At this price point I would expect better.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: S4n9
from Caledon, Ontario
Verified Purchase:Yes
So far, I am enjoying using the X1 Carbon Gen 7. I was hoping to be able to use two external monitors with this laptop but am unable to do so. If I had known this I would not have purchased a Lenovo " monitor. I already had a monitor. For me to now use the two monitors that I have, it appears as though I may need to buy a docking station. Another $400 expense. Disappointed in that.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com