Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
Average customer rating
4.3
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
160
4 Stars
52
3 Stars
25
2 Stars
11
1 Star
15
89%of customers recommend this product.
(
177 out of
199)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
Customer Rating
4
X1 excellence as always, great for getting it done
on September 18, 2019
Posted by: Esteban C
Verified Purchase:Yes
A laptop great for getting work done. Works reasonably well in Linux (except for some audio issues). Better speakers than the X1C6.
In all other ways, it's the same laptop you've seen before in the X1 series: lightweight, a good selection of ports, quality input devices and durable build.
Some areas that could be improved include battery life (this one won't get you through a full work day), and the keyboard/touchpad don't have as much feedback relative to the 6th generation models. To better enable graphics-intensive applications, Lenovo should consider offering an option with Intel's higher end Iris graphics range.
Written by a customer while visiting lenovo.com
Posted by: 16ttn
from Ontario
Verified Purchase:Yes
Portable and light this machine is designed for traveling. While I enjoyed using the X1 Carbon Gen 7, I will be switching to the P series for better performance.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 25, 2019
Welcome to our Ratings and Review section! Lenovo appreciates all feedback whether it's good or bad. We want to make sure all customers have a superb experience! Customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Thank You for your feedback!
We highly recommend receiving assistance from our sales team at 855-253-6686.
Very Respectfully,
Adrian_Lenovo
Thank You for your feedback!
We highly recommend receiving assistance from our sales team at 855-253-6686.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Russ
from London, ON
Verified Purchase:Yes
Good quality, light weight high-end machine. I frankly was not going to buy a Windows based machine and instead stay within the Mac world, but I am opening a financial planning practice operating out of my home and I am utterly frustrated with the new minimalist approach that Mac laptops take to ports, not to mention that the finance world is largely dominated by the Windows environment. I ran the purchase by a friend who is very much into the "tech world" and he was very supportive of this purchase. I've used Windows based machines while I was employed so I'm not entirely unfamiliar with the OS but it does take some getting used to. I hesitate to give it 5 stars at this point simply because I haven't used it enough to find out how some things work, but so far I don't see any limitations. If you are looking for a lightweight high quality Windows laptop, I would have no difficulty recommending this Lenovo to a friend.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Edmonton, AB
Verified Purchase:Yes
I like every aspect of the computer. The computing power and graphics are very good.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Think twice about optioning the 4k display.
on September 26, 2019
Posted by: Natehfx
from Halifax,NS
Verified Purchase:Yes
This is my 3rd ThinkPad over the last 10 years. I opted to not option the 4k screen to give more battery life. It's also not necessary if you're just working with email, crunching data or other word processing.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Shakes
Verified Purchase:Yes
This is a very good device. Good for students and businesses but one should know this is not a touch screen device so writing and taking notes is not possible.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Mark c
from Richmond
Verified Purchase:Yes
Great battery life. Last for few meetings everyday. Light weight.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JFAC
from Vancouver BC
Verified Purchase:Yes
The Matt black scratches very easily both on the track pad and on the frame. Also, the computer stalls frequently if you are doing programming on it, which was very unexpected given the specs.
The small and light form factor is great though.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 10, 2019
Thank You for taking time to Rate and Review our product! Lenovo appreciates all feedback whether it's good or bad. Please try utilizing the following tools.
In regards to performance, please refer to the following link:
https://support.lenovo.com/us/en/solutions/msh500101
In regards to freezing, please utilize the following link:
https://support.lenovo.com/th/en/troubleshoot/lpt000313
I would also recommend utilizing our Lenovo Vantage app to make sure that your drivers are up to date as this will aid in getting optimal performance out of your device. Please refer to the following links:
https://support.lenovo.com/by/en/solutions/ht505081
https://www.youtube.com/watch?v=e2_hmA_XHs0
In addition, if you need further assistance, please contact our Technical Support team at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
In regards to performance, please refer to the following link:
https://support.lenovo.com/us/en/solutions/msh500101
In regards to freezing, please utilize the following link:
https://support.lenovo.com/th/en/troubleshoot/lpt000313
I would also recommend utilizing our Lenovo Vantage app to make sure that your drivers are up to date as this will aid in getting optimal performance out of your device. Please refer to the following links:
https://support.lenovo.com/by/en/solutions/ht505081
https://www.youtube.com/watch?v=e2_hmA_XHs0
In addition, if you need further assistance, please contact our Technical Support team at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com