Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
Average customer rating
4.3
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
160
4 Stars
52
3 Stars
25
2 Stars
11
1 Star
15
89%of customers recommend this product.
(
177 out of
199)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
Posted by: Sudbury
from Sudbury
Verified Purchase:Yes
We bought 8 and everyone is thrilled with them. Will purchase again. Great value for price.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: NomadeDBA
from Canada
Verified Purchase:Yes
Bad Side: Keyboard layout it ugly compare to my old X1 Gen 2. Fingerprint reader not detect my finger 3 on 4. UHD screen it a mirror, perfect for film, very bad to work when there is sunny day. Lenovo vantage prevents the X1 from going into hibernation mode, "very" old chipset graphic. Good Side: X1 Gen 7 it smaller and screen it almost the same size. Thunderbolt port 3, 720p Camera with lock mode, compatible with win10.Good amount of ports, very good sound. No real improvement between gen2 and gen7. It a Tank and it perfect for me for my business traveling in any weather condition around the world.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 10, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your any inconvenience. Also, please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: PatricLenovo
from Montreal Qc
Verified Purchase:Yes
Fast. super light. Very good purchase.
Order Tracking experience very good.
Order Tracking experience very good.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 10, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Quinte Home Solutions
Verified Purchase:Yes
So far I've been satisfied with this laptop. As mentioned in previous reviews the battery in the 4k version does not last as long as suggested. The screen is excellent and I rarely have it on full brightness as I do with every other laptop I've owned. One thing I have noticed is that the 4k screen is very sharp and the image is amazing, I do not use it to it's full potential. I could have been very happy with the 1080p screen and gained myself the extra battery life. The design is great. These have had the same keyboard layout for a very long time and I wouldn't change anything about it. With that super responsive track pad the pointer is a little redundant. Be prepared to purchase some sort of hub or docking station. There isn't any micro sd card slot or any sort of card reader on the laptop. I think that is a bit of an oversight, I couldn't bring myself to purchasing the lenova dock, very expensive and still missing a reader. A very good substitute is the UGREEN docking station. Plug and play. Also there isn't any ethernet port, it's not a huge problem, but when you do a lot of network related IT work, it is a bit cumbersome to pull a hub out everytime hardwire to a network. So far the performance is amazing, the build quality is superb, the light weight is terrific. The plastic chassis laptops are not worth it for me after experiencing this type of build quality. I cart this thing around everywhere I go and so far it hasn't complained a bit. I use it for work and personal use. I do everything from installing surveillance cameras to photoshop and video editing. In my opinion, this investment will last a long time. I'm just trying to figure out how to stop the space bar from squeeking. Anyhow, hopefully this helps out. The pros out way the cons on this machine by far. I will definitely look at purchasing another one of these over other laptops in the future. It is worth the extra money to purchase quality.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ali Islam
from Kingston, ON
Verified Purchase:Yes
Very hard to wake up the computer. If the computer goes to sleep, holding the power button works sometimes and others it doesn’t.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 15, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Additionally, please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Additionally, please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: GB57
from Mississauga, Ontario
Verified Purchase:Yes
This is a great laptop. Very fast, light weight and portable. Beside using for business, the family has also used it for virtual-social meetings and video streaming. It is very responsive, although the track mouse is a bit too sensitive for me, but I'll get used to it. .I was initially sceptical about the size, but the 14" screen has worked out just fine. In all, a very good buy
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Cdn Mark
from BC
Verified Purchase:Yes
Light, relatively quick, great screen and that rock solid Lenovo keyboard. All round a really practical and good looking machine.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Korfee
from ontario
Verified Purchase:Yes
Backlit keyboard sucks. all it does is light up under the keys, you still cant see the actual letters
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 1, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Also, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com