Customer reviews from geappliances.com
GE Profile - 30" Smart Built-In Double Electric Convection Wall Oven with Air Fry & In-Oven Camera
Average customer rating
4.6
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
116
4 Stars
21
3 Stars
5
2 Stars
3
1 Star
4
92%of customers recommend this product.
(
120 out of
130)
Customer Reviews for GE Profile - 30" Smart Built-In Double Electric Convection Wall Oven with Air Fry & In-Oven Camera
Customer Rating
4
Lovely
on December 7, 2023
Posted by: Ginta
Very nice double oven. Actually, stopped working on Thanksgiving day when I turned on lower oven to air-fry potatoes. Touch screen turned white. The turkey was half done and I couldn’t get any support from GE due to holidays.
Thanks God we decided to reset circuit in electric box and it started! I missed trouble shooting menu in the manual or some easy quick recepies to start. Otherwise I am very happy and I am cooking a lot since I got it. I like convect feature.
Thanks God we decided to reset circuit in electric box and it started! I missed trouble shooting menu in the manual or some easy quick recepies to start. Otherwise I am very happy and I am cooking a lot since I got it. I like convect feature.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Avoid the self cleaning function
on January 4, 2024
Posted by: Mljs
We love the wifi feature. This allows us to preheat the oven on our way home. The only two reasons why i wont give it 5 stars are the Never scrub heavy duty racks do not glide smoothly, and after our first self clean run the temperature props do not work anymore, which makes the "Precision Cooking" function completely useless. With a very limited 1 year warranty, none of this is covered anymore.
Response from geappliances.comBy Jonathon, GE_Appliances, January 16, 2024
Hello - Thank you so much for connecting and sharing your review. We're glad to see that you are enjoying the smart features. However, we are sorry to hear about the probes getting damaged. That is not something we expect.
We are going to note this down and forward the feedback over to our product team. So, that we can look for improvements we can implement for our models going forward. Again, we appreciate you sharing this. - Jonathon@GEAppliances
We are going to note this down and forward the feedback over to our product team. So, that we can look for improvements we can implement for our models going forward. Again, we appreciate you sharing this. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the smart features
on June 5, 2024
Posted by: pauljrich1
As a big fan of smart appliances, I really wanted a smart oven. We installed this ourselves which was a little tricky because of how heavy it was. We ended up using a car jack to lift it up high enough to slide it into the wall cavity. Even though it's a double oven, there's just one set of wires. Connecting the wires was easy.
Once we got it installed,, we integrated this into Home Assistant and the functionality works great. We can pre-heat the oven remotely and turn it off from anywhere if we accidentally leave it on. We often start pre-heating the oven on the way home from the grocery store. The only bad thing is that it did trip the breaker one time when we had both the top and bottom oven on at the same time.
Once we got it installed,, we integrated this into Home Assistant and the functionality works great. We can pre-heat the oven remotely and turn it off from anywhere if we accidentally leave it on. We often start pre-heating the oven on the way home from the grocery store. The only bad thing is that it did trip the breaker one time when we had both the top and bottom oven on at the same time.
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful
on June 28, 2021
Posted by: Jim0305
from Downingtown PA
I purchased this oven as part of a new home build. Within 6 weeks of my oven failed. I am now at over ten weeks without the use f my oven and I am no closer to a resolution. If you have an opportunity to consider other brands of appliances I urge you to buy them.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 29, 2021
Hi there,
Oh no! We're quite sorry to hear that your oven has failed after only 6 weeks. This is certainly not something we expect of our products and can understand your disappointment. We recommend taking advantage of your limited warranty to schedule a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! Mike@GEA
Oh no! We're quite sorry to hear that your oven has failed after only 6 weeks. This is certainly not something we expect of our products and can understand your disappointment. We recommend taking advantage of your limited warranty to schedule a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Too dependent on internet
on July 2, 2023
Posted by: Cook one
We haven’t had the oven long enough to write a complete review. Right now we feel connecting to the internet was to difficult. Also we feel it shouldn’t be necessary to be connected to use the convention roast and other features! Many people do not have access to the internet.
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks great
on July 3, 2020
Posted by: Abby Oven
from Kearney, NE
For some reason our clock always gets an hour off...we can’t keep it on the right time
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Really nice oven
on July 12, 2020
Posted by: Daredream
from Melbourne Beach FL
Love the features and wifi access. Nice to preheat oven on way home with pizza. The soft close doors are nice too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy it is to use.
on July 17, 2020
Posted by: nichols
from Bellingham, Wa.
I love how easy it is to use, It looks awesome and is well built
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com