Customer reviews from geappliances.com
GE - 21.9 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.3
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
140
4 Stars
71
3 Stars
18
2 Stars
12
1 Star
10
82%of customers recommend this product.
(
190 out of
231)
Customer Reviews for GE - 21.9 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
1
Fridge Review
on October 22, 2021
Posted by: Home base
Plus: spacious. Negative: no light in the freezer. Major issue: Several service calls made to home. Noisy, loud. Fans replaced. No improvement. Need a replacement refrigerator. Denied replacement. Either this particular unit is defective or this is a bad model.
No, I would not recommend this to a friend.
Response from geappliances.comBy Mike@GEA, GE Appliances, October 26, 2021
Good day,
We're terribly sorry to hear that you are having so much trouble with your refrigerator. This is not the customer experience we want you to have and understand your frustration. We would like to assist, so an agent will email you for more information. Best wishes. Mike@GEA
We're terribly sorry to hear that you are having so much trouble with your refrigerator. This is not the customer experience we want you to have and understand your frustration. We would like to assist, so an agent will email you for more information. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Simple. Easy. Solid
on November 23, 2021
Posted by: Brett195
from Centennial, CO
Bought this GE refrigerator as a placement for my garage (aka Beer and extra food storage) refrigerator. Quiet, dependable, easily adjustable shelves, a lot of space in both refrigerator and freezer sections. My 2nd GE refrigerator and won’t be my last.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Useful features
on April 27, 2022
Posted by: Boobie2022
from Detroit, MI
Has excellent interior storage space with very roomy compartments and shelves.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful Frig
on November 19, 2022
Posted by: RichTish
from Talladega, AL
The color and appearance of this frig makes it really pretty to look at. I like the inside..its 21.9 cubic feet make it very spacious for 2 people so it will work for a small family. Needed the handles on the opposite side and they did the switch over with no problem. A light in the freezer would have been nice!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product
on January 1, 2023
Posted by: Neal5
from New Jersey
Great Product and Trusted Brand. Excellent delivery and installation service.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Compartment design
on February 4, 2023
Posted by: RC180
from Franklin Lakes NJ
Quiet operation, fit and finish, quality materials.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Work great for 1.5 years.
on February 21, 2023
Posted by: Anonymous
from Pennsylvania
LED light suddenly turned off. 1.5 years and that's it. Called GE for some clarity. Was told "it requires a technician to fix this". I guess we a all too incapable to switch out some parts. What a joke.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy GE_Appliances, February 24, 2023
Hello there, thank you for taking the time to reach out with this feedback.
We definitely understand how frustrating it is to wait for the technician to replace the LED light when you are handy and easily fix it. We'll be sure to take your review into consideration and want you to know we're happy to have you in our GE Appliances family.
We apologize for any inconvenience you've experienced with your refrigerator.
-Charlie@GEA
We definitely understand how frustrating it is to wait for the technician to replace the LED light when you are handy and easily fix it. We'll be sure to take your review into consideration and want you to know we're happy to have you in our GE Appliances family.
We apologize for any inconvenience you've experienced with your refrigerator.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
.got to bend backwards to reach items on shelves
on February 26, 2023
Posted by: Backaches
from Michigan
Runs great. Cant see what is in the freezer. Nice door storage. Nice led in frig. Only 1 control
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Devin@GEA, GE_Appliances, February 28, 2023
Greetings!
We're thrilled to hear that you're pleased with the door storage, and that your new refrigerator is running great. We definitely appreciate you choosing GE Appliances for your home!
We're sorry to hear that you have trouble seeing what is in the freezer section, and that you have a hard time reaching what is on the shelves inside the fresh food section. We appreciate you taking the time to voice the pros and cons on your experience thus far.
Thanks again for your feedback. If you should have any questions or concerns, please don't hesitate to reach out to us for assistance- we're happy to help!
Thanks, and take care!
-Devin@GEA
We're thrilled to hear that you're pleased with the door storage, and that your new refrigerator is running great. We definitely appreciate you choosing GE Appliances for your home!
We're sorry to hear that you have trouble seeing what is in the freezer section, and that you have a hard time reaching what is on the shelves inside the fresh food section. We appreciate you taking the time to voice the pros and cons on your experience thus far.
Thanks again for your feedback. If you should have any questions or concerns, please don't hesitate to reach out to us for assistance- we're happy to help!
Thanks, and take care!
-Devin@GEA
Written by a customer while visiting geappliances.com