Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.4
(1,929 Reviews)
Rating breakdown 1,929 reviews
5 Stars
1,236
4 Stars
438
3 Stars
121
2 Stars
61
1 Star
73
88%of customers recommend this product.
(
1,418 out of
1,604)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
1
My fridge
on November 26, 2021
Posted by: Jtm1234
from Somers
Not what I expected in a refrigerator everything is hard to get to. Light is not good
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 2, 2021
Hi there,
We're sorry to hear that you are not completely happy with your refrigerator and understand your concerns. We'll make sure to share your concerns with the design team for future builds. If there's anything you need, let us know. Mike@GEA
We're sorry to hear that you are not completely happy with your refrigerator and understand your concerns. We'll make sure to share your concerns with the design team for future builds. If there's anything you need, let us know. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great price
on December 7, 2021
Posted by: Jaco21
from Toledo
Its big enough, small enough, and our space is very limited.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Loud running noise
on December 10, 2021
Posted by: Bib12
from Pennsburg, pa
When running, refrigerator is noisy. Everything else is good
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliance, December 13, 2021
Hi - Thank you for taking the time to share your thoughts on your new GE refrigerator. While we are happy to hear you like the refrigerator, we are sorry you feel the refrigerator is noisy when running. The newer model refrigerators run for longer periods of time to make sure the internal temperatures are consistent in the fresh food and freezer compartments. The longer run times may make the sound stand out more. There are a number of normal sounds your refrigerator will make that are described here -- https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 -- If you continue to have concerns about the sound level, we recommend having GE service check the refrigerator to ensure it is operating properly. You may call 1-800-432-2737 to schedule an appointment to do so. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
to nosey
on December 28, 2021
Posted by: butchie to bad
from scranton pa
way to loud poor quality interior freezer not cold enough
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, December 29, 2021
Hi - We are terribly sorry to hear about your concerns regarding your new refrigerator and apologize for your disappointment and any inconvenience this has caused you. Given you are having issues with the freezer temperatures, we would recommend calling GE Service to have the refrigerator checked under the warranty. Please call 1-800-432-2737 to schedule a service appointment. We're confident our service team will be able to remedy the situation. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Strange
on January 25, 2022
Posted by: Dissapointed i
from York PA
On first impression the refrigerator sits down so low to the floor. You have to get way down to access most things in the fridge. Really rather odd! Accessing the bottom shelf on the door is almost impossible since its inset so far into the door. Lots of freezer space shame there wasnt more fridge space. The whole fridge sits too low. Come on GE is this your first fridge???
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Not what it say it is
on February 1, 2022
Posted by: Anonymous
from Chicago
This is not really a garage ready refrigerator it only good for 69 degrees and above!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, February 2, 2022
Hi - We are truly sorry to hear you are not pleased with your new refrigerator and apologize for any frustration you have experienced. We have double-checked the specifications and this is a garage-ready model. Garage-ready refrigerators have been designed and extensively tested for use in a garage environment, performing in ambient temperatures from 38°F to 110°F. We see you had service out to check the unit and it was determined your refrigerator is operating properly. Please review page 5 of the owner's manual for recommendations on using the temperature controls. We do hope this helps. Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
great refg. My old G.E. stop working after 40 year
on February 15, 2022
Posted by: budee
from glen ellyn,il.60137
working just fine love it.it fills all my needs and looks great.love all the features
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible freezer fluxuates 10-15 degrees
on February 17, 2022
Posted by: Anonymous
Terrible product. Won’t keep food frozen. GE replaced original unit but still having same problem. Temp fluxuates between 10-15 degrees.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, February 17, 2022
Hello there - We are so sorry that your previous refrigerator wasn't keeping food frozen and that now you are experiencing a similar issue of temperatures fluctuating with the replacement model. This is not the ownership experience we want for you and we completely understand your frustration.
We can see that you've been working closely with our consumer relations team - thank you so much for your cooperation with them. We encourage you to reach out directly to your case manager and alert them of the issues you're having so they can find a solution for you. They're your best advocates through this.
We really appreciate your patience and we're grateful to have you in our GE Appliances family. All the best, Kelsey@GEA
We can see that you've been working closely with our consumer relations team - thank you so much for your cooperation with them. We encourage you to reach out directly to your case manager and alert them of the issues you're having so they can find a solution for you. They're your best advocates through this.
We really appreciate your patience and we're grateful to have you in our GE Appliances family. All the best, Kelsey@GEA
Written by a customer while visiting geappliances.com