Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.4
(1,929 Reviews)
Rating breakdown 1,929 reviews
5 Stars
1,236
4 Stars
438
3 Stars
121
2 Stars
61
1 Star
73
88%of customers recommend this product.
(
1,418 out of
1,604)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
5
GE lover for 40 years
on May 27, 2021
Posted by: Curlyroe
from Virginia
Just purchased my 3rd. GE refrigerator. I loved my other 2 and so far I love this one. It is my first stainless steel. Shines up beautifully. Very
spacious on the inside. It runs so quiet, can hardly hear it. Very happy with the sturdiness of the doors. They close nicely.
spacious on the inside. It runs so quiet, can hardly hear it. Very happy with the sturdiness of the doors. They close nicely.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Seals
on July 25, 2021
Posted by: jake the snake
from Cape Cod, MA
It appears that the gasketing around the freezer isn't providing a tight seal. I will be visiting the dealer to discuss this week.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, July 26, 2021
Hello - We are sorry to hear the freezer door is not sealing properly. We are glad you are taking advantage of your warranty by going back to the dealer. If you need further assistance, please contact us directly on social media. We apologize for any inconvenience it has caused. Thanks for your feedback.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Size and sections are perfect for storage
on July 28, 2021
Posted by: Jersey Girl 75
from New Jersey
I love this refrigerator. It fits great in my garage and has wheels to help move it! Nice looking and functions well. .
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Solid Refridgerator
on August 17, 2021
Posted by: newfridge2021
from Aberdeen, SD
We are very satisfied with our new refrigerator. We had a nice french door style refrigerator from another manufacturer that had mechanical and hardware failure 5 years after purchase. In an attempt to save money we decided to replace it with this top-freezer style from GE. To be honest we were bummed to be "down-grading" to this older, simpler style. However, we actually very pleased. It makes good use of space and seems to built very solid. We're enjoying it, and really like the look of the slate finish in our kitchen. We were worried it would be too dark, but it really looks nice. We ended up purchasing the matching microwave as well. Looking forward to using these appliances for years to come.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy GE Refrigerator
on September 30, 2021
Posted by: Frig gives me a headache
from Memphis, TN
Although the refrigerator keeps items cold and the freezer keeps them frozen, this is the noisiest refrigerator. It is very aggravating. It runs practically all day and I find myself waking up at night thinking water is running. A tech came out and told me that it is working as it should. The compressor must be made with the cheapest parts.
I was just about to call for someone else to come out and saw the email asking for a review.
I was just about to call for someone else to come out and saw the email asking for a review.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, October 1, 2021
Hi there,
Thanks for reviewing your refrigerator. We're awfully sorry to know that your refrigerator is very noisy and understand how much of a pain that is. Your comments are incredibly important to us as they help us to continue to make improvements. Check out this article with a list of normal sounds a refrigerator makes. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Take care. Mike@GEA
Thanks for reviewing your refrigerator. We're awfully sorry to know that your refrigerator is very noisy and understand how much of a pain that is. Your comments are incredibly important to us as they help us to continue to make improvements. Check out this article with a list of normal sounds a refrigerator makes. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Take care. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
freezer too big
on October 6, 2021
Posted by: Larry Monnin
from Sidney Ohio
Don't like it,,, Wish I had never bought it. Will not buy one again
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, October 7, 2021
Hello there, We're very sorry to hear you're not completely satisfied with your new refrigerator and don't care for the size of the freezer. This is certainly not the response we expect from our valued customers and can imagine your disappointment. With that said, we want you to know we're happy to have you in our GE Appliances family and hope you will consider purchasing our appliances in the future. We'd love to have the opportunity to regain your faith in our products. Wishing you the best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome features.
on November 4, 2021
Posted by: Santisq1
from 4331 Murdock Ave
We love the product very nice and spacious and works very well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Freezer does not maintain freezing temp
on November 5, 2021
Posted by: persinbr
from Holland, MI
Even set to the coldest setting, the freezer struggles to maintain freezing temperature. Ice cream is soupy, frozen items are not frozen through. This is promoted as "garage ready", but out in our 50 deg garage it is now barely able to keep items cold enough. Shoddy product that I do not recommend.
No, I would not recommend this to a friend.
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 9, 2021
Hi, We're so sorry to hear your refrigerator isn't freezing properly and can imagine how frustrated you must be! We are happy to offer some guidance and suggest viewing our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If these suggestions don't help, we encourage you to contact GE service at:
https://www.geappliances.com/ge/service-and-support/service.htm
Thanks for the valuable feedback. We know how disappointed you must be, and we sincerely apologize for this inconvenience. Please reach out to us if you have any questions, we're happy to help. - Sharon@GEA
If these suggestions don't help, we encourage you to contact GE service at:
https://www.geappliances.com/ge/service-and-support/service.htm
Thanks for the valuable feedback. We know how disappointed you must be, and we sincerely apologize for this inconvenience. Please reach out to us if you have any questions, we're happy to help. - Sharon@GEA
Written by a customer while visiting geappliances.com