Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(1,944 Reviews)
Rating breakdown 1,944 reviews
5 Stars
1,244
4 Stars
443
3 Stars
121
2 Stars
62
1 Star
74
88%of customers recommend this product.
(
1,426 out of
1,613)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
1
Stopped holding temperature/ icing
on July 6, 2025
Posted by: Batman154
from Boston, MA
We’ve owned this unit for 2 + years and it’s in our garage. We noticed the freezer iced up this winter Maybe we had left it open? Unplugged it this spring, thawed it out, cleaned it and adjusted the temperature back to normal settings. Still icing up. Garage temp is probably 40 degrees dead of winter (it’s a heated garage) up to 85 in the summer. Also, fridge partner has stopped holding temp and we spoiled milk recently.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, July 14, 2025
We'd like to assist you with your refrigerator. There are a few possible causes for the freezer icing up, such as a damaged or worn-out door seal, a faulty defrost heater or thermostat, etc. We recommend referring to the troubleshooting here:
https://repair.geappliances.com/resources/faq/article/why-is-my-freezer-frosting-up#:~:text=Keep%20the%20door%20closed:%20Make,technicians%20are%20here%20to%20help.
As far as the refrigerator not cooling, several factors may influence the temperature. We recommend referring to the article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060756
Look for an email from us soon, as we'll need more information. Please reply at your earliest convenience.
https://repair.geappliances.com/resources/faq/article/why-is-my-freezer-frosting-up#:~:text=Keep%20the%20door%20closed:%20Make,technicians%20are%20here%20to%20help.
As far as the refrigerator not cooling, several factors may influence the temperature. We recommend referring to the article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060756
Look for an email from us soon, as we'll need more information. Please reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Slate color is only on the door, not on the sides.
on July 6, 2025
Posted by: no3qt
We are disappointed that the side of the refrigerator is black, instead of slate. The display model in the showroom was not the slate color, and we just assumed that the sides would match the door.
There are quite a few deep scratches on the clear plastic drawers.
There are quite a few deep scratches on the clear plastic drawers.
Response from geappliances.comBy Tierra, GE_Appliances, July 14, 2025
We'd like to assist you with your refrigerator. We recommend contacting the retailer where the unit was purchased regarding the drawers.
As far as the color of the unit, the case color is slate and the textured steel case is black. This is the way the unit was designed. The only color we have in this model where the steel case isn't black is the white model, which is all white.
As far as the color of the unit, the case color is slate and the textured steel case is black. This is the way the unit was designed. The only color we have in this model where the steel case isn't black is the white model, which is all white.
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice and spacious
on July 7, 2025
Posted by: Shelly H
Replaced my 20 yr old GE refrigerator it still works but it makes noise it has been retired to the garage. My new one is great lots of door space it's very spacious.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
You need this for your garage
on July 11, 2025
Posted by: Fritz123
from Louisville ky
Great for garage. Clean, easy and neat. Easy to clean and bright inside.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nothing exciting
on July 12, 2025
Posted by: Bettybo1
Not configured properly on the inside. Not as cold as I expected it too be.
Response from geappliances.comBy Jonathon, GE_Appliances, July 16, 2025
We'd like to help out with your refrigerator not being as cold.
We recommend checking to ensure that the temperature setting is set to your desired level. Also, remember that it can take around 24 hours before the refrigerator interior reflects the changes.
Check for large items such as trays, platters, food items and ice behind the ice bin that may interfere with door closure.
You can check out this article for additional troubleshooting tips that can help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
We recommend checking to ensure that the temperature setting is set to your desired level. Also, remember that it can take around 24 hours before the refrigerator interior reflects the changes.
Check for large items such as trays, platters, food items and ice behind the ice bin that may interfere with door closure.
You can check out this article for additional troubleshooting tips that can help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect garage fridge
on July 13, 2025
Posted by: Jmccstock
Perfect garage fridge handles are a good size when you have lots in your hand to put in to the garage fridge there’s plenty of space and lots of well designed areas for different size platters bowls, vegetables, and diapers.
Written by a customer while visiting geappliances.com
Customer Rating
5
Refrigator
on July 14, 2025
Posted by: Shermeta
from PA
I love that the refrigator is fingerprint free and the glass shelving in the refrigator and freezer part.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good capacity
on July 15, 2025
Posted by: Casper 21
The capacity is perfect for just what I need. The shelving can be adjusted to accommodate my tall items
Written by a customer while visiting geappliances.com