Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.4
(1,932 Reviews)
Rating breakdown 1,932 reviews
5 Stars
1,238
4 Stars
438
3 Stars
121
2 Stars
62
1 Star
73
88%of customers recommend this product.
(
1,420 out of
1,606)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
5
Great for basement
on July 6, 2023
Posted by: Netter247
We really like our new refrigerator. We got it for our basement, and it is the perfect size. It looks and works and great! It is just what we needed!
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome Refrigerator!
on July 7, 2023
Posted by: Bella777777
from Mc Rae-Helena, GA
This refrigerator is very spacious, very well designed and very pretty outside.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
very poor performance
on July 8, 2023
Posted by: Kendoss
from Al.
the refrigerator will only get down to 42deg F the food has spoiled
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 10, 2023
Oh no!
We're so very sorry that your new refrigerator isn't cooling properly and caused your food to spoil. We certainly understand how disruptive something like this can be and we want to help. First, we recommend taking advantage of your warranty and scheduling a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for your patience. - Tierra@GEA
We're so very sorry that your new refrigerator isn't cooling properly and caused your food to spoil. We certainly understand how disruptive something like this can be and we want to help. First, we recommend taking advantage of your warranty and scheduling a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for your patience. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
NOT COOL...
on July 8, 2023
Posted by: DAVY BABY
from WEST PALM BEACH, FL
THIS MODEL WAS LOW-END SO I DIDN'T OVEREXPECT, BUT DISAPPOINTED THAT IT DOESN'T AT LEAST STAY COOL. THREE DAYS AFTER DELIVERY, THE OUTSIDE OF THE UNIT WAS COLDER THAN THE INSIDE. MAINTAINING A REASONABLE TEMPERATURE IS A CHALLENGE...
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 10, 2023
Hello - Thank you so much for taking a moment to connect and share your experience. We're so sorry about the issues you've noticed with the temperature. That is not something we expect to happen with this model.
If you haven't already we recommend having one of our approved technicians come out and check this. We're confident that they can get this working like new. You can schedule by calling 1-800-432-2737 or visiting this link here: https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any other questions, we are always happy to help. - Jonathon@GEA
If you haven't already we recommend having one of our approved technicians come out and check this. We're confident that they can get this working like new. You can schedule by calling 1-800-432-2737 or visiting this link here: https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any other questions, we are always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
nice features nice inside very roomy
on July 9, 2023
Posted by: cdsir
from billigs mt
I really like the fridge and it will take a bit of time to get used to the sliding meat tray..but thats ok
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great quality !
on July 9, 2023
Posted by: JimBeez
Great size refrigerator and quality. Basic control features but high quality glass shelves and plenty of door space compartments.
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointing
on July 9, 2023
Posted by: Becca is unhappy
from Beaver Falls, PA
It runs constantly and has to be set at the coldest setting to keep it at a safe food storage temp.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 10, 2023
Hi there,
Thank you for taking the time to provide feedback on your refrigerat0r.
If your GE refrigerator runs constantly, first check its temperature settings. If the internal temperature is set too high, the refrigerator has to run constantly to keep cool. GE recommends setting the refrigerator's internal temperature within the range of 34-42℉ and the freezer between -5-8℉
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have additional questions as we're here and always happy to help!
-Charlie@GEA
Thank you for taking the time to provide feedback on your refrigerat0r.
If your GE refrigerator runs constantly, first check its temperature settings. If the internal temperature is set too high, the refrigerator has to run constantly to keep cool. GE recommends setting the refrigerator's internal temperature within the range of 34-42℉ and the freezer between -5-8℉
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have additional questions as we're here and always happy to help!
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Feature I didn't like
on July 10, 2023
Posted by: Refer2
from Pittsburgh, PA
Shelf space reduced due to the enlarged door shelves. Harder to reach item on the shelves since they have been shortened. Great for kids but not for older adults to bend down and reach way back to retrieve an item on a shelf especially if it is toward the back of the shelf.
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com