Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(1,944 Reviews)
Rating breakdown 1,944 reviews
5 Stars
1,244
4 Stars
443
3 Stars
121
2 Stars
62
1 Star
74
88%of customers recommend this product.
(
1,426 out of
1,613)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
1
Not cooling correctly
on June 25, 2023
Posted by: Garman19
from Idaho
2 weeks old, isn’t cooling correctly. Freezer is fine, 0 to -5, but the refrigerator section seems to not have much airflow. It took 2 days to get to 40 initially, have it set to “5” which is the coldest, now in the very back it’s 36 to 38, 40 in front and in the door shelves it’s 43 to 45, it is not overloaded and the door gasket looks good. Emailed GE, hopefully a service call will fix? Can’t put anything in that is perishable, not happy with my purchase
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 27, 2023
Hello,
Thank you for reaching out and sharing your feedback on your newly purchased refrigerator.
If the refrigerator is running but not cooling at all or is not cold enough, several factors may influence the temperature.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
We recommend scheduling the service appointment with our technicians. They would be able to come out and diagnose everything. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Thank you for reaching out and sharing your feedback on your newly purchased refrigerator.
If the refrigerator is running but not cooling at all or is not cold enough, several factors may influence the temperature.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
We recommend scheduling the service appointment with our technicians. They would be able to come out and diagnose everything. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great value!
on June 25, 2023
Posted by: Marcd118
from Pittsburgh
Refrigerator works amazing in my garage. Keeps drinks nice and cold and the freezer does its job as well.
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 26, 2023
Posted by: Nana 21
I love the refrigerator but wishing I had looked closer as the freezer is bigger than I needed and I have to really bend down to see the top shelf in my fridge part and every time I get back up, I bump my head on the handle of the freezer... But I do love the fridge..
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 26, 2023
Posted by: Kat kitten
I love my new refrigerator it took a while to find one so I really am glad I bought this one
Written by a customer while visiting geappliances.com
Customer Rating
3
OK for a low end product
on June 28, 2023
Posted by: ronsharon47
It took a while to get use to the shelf configuration but like it now. The ice maker is slow to make new ice when 3 or 4 people are taking from it. The bottom door shelf is hard to reach.
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 29, 2023
Hi there,
Getting a new refrigerator can be an exciting experience, but there are often differences from your old model.
We appreciate you continuously choosing GE Appliances for your home, and we're grateful to have you as part of our family.
We hope that the more you use your refrigerator the more you will like it. If you have any questions in the future, please let us know. We are here to help!
-Charlie@GEA
Getting a new refrigerator can be an exciting experience, but there are often differences from your old model.
We appreciate you continuously choosing GE Appliances for your home, and we're grateful to have you as part of our family.
We hope that the more you use your refrigerator the more you will like it. If you have any questions in the future, please let us know. We are here to help!
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
It's a keeper!!
on June 28, 2023
Posted by: Judy 80
Beautiful! Doesn't show the fingerprints at all! So quiet compared to our old refrig. So glad we purchased it!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Below average ability to work for freezer
on June 28, 2023
Posted by: Amanda887433
Very loud and still having issues with my freezer it forms ice on the door and the top of the freezer. I needed to replace it quick after my old fridge died so I would recommend if you can’t wait but otherwise look for a better fridge.
Features
5
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 29, 2023
Hi,
We're sorry to hear this refrigerator hasn't performed as expected. Your experience is important to the improvement of our products, and we appreciate you sharing them with us. If you have any questions about your refrigerator or need help, call 1-800-626-2005. We'd be happy to offer some assistance.
-Sylvia@GEA
We're sorry to hear this refrigerator hasn't performed as expected. Your experience is important to the improvement of our products, and we appreciate you sharing them with us. If you have any questions about your refrigerator or need help, call 1-800-626-2005. We'd be happy to offer some assistance.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my new fridge
on June 28, 2023
Posted by: Tulip4
Lots of freezer space, quiet, and energy efficient. Plenty of shelves and drawers to separate foods. A tremendous improvement over my last fridge!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com