Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.4
(1,929 Reviews)
Rating breakdown 1,929 reviews
5 Stars
1,236
4 Stars
438
3 Stars
121
2 Stars
61
1 Star
73
88%of customers recommend this product.
(
1,418 out of
1,604)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
3
Question???
on February 12, 2022
Posted by: FABitta
from Philadelphia
How can I rate Anything that I've had for less than a month?????
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, February 17, 2022
Hi there - We appreciate you bringing up this question and we encourage you to revisit the page to leave a review whenever you're ready.
One of our favorite features of this refrigerator are the edge-to-edge glass shelves, which provide a polished look and easy-access cleaning since they extend the full width of the refrigerator! We'd love to hear your thoughts in the future.
If you have any questions or concerns moving forward, please connect with us directly and we'll be happy to help out. All the best, Kelsey@GEA
One of our favorite features of this refrigerator are the edge-to-edge glass shelves, which provide a polished look and easy-access cleaning since they extend the full width of the refrigerator! We'd love to hear your thoughts in the future.
If you have any questions or concerns moving forward, please connect with us directly and we'll be happy to help out. All the best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
great garage fridge
on September 19, 2022
Posted by: AKR_
from indiana
Its a great fridge for a non temp controlled area.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Scuffed up
on March 2, 2023
Posted by: Phntmski
from Tx
It’s a great refrigerator but either in transit or just due to packaging it was fairly beat up.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, March 6, 2023
Good afternoon,
Thank you for taking the time to leave a review on your new top-freezer refrigerator, and for choosing GE Appliances for your home- we're happy to be a part of it!
We are so sorry to hear that your refrigerator arrived scuffed up. We understand the disappointment and frustration this causes, and we truly apologize for the inconvenience. You can use touch-up paint black onyx, part number WR97X243 for any blemishes. You can order this on our Parts Store website at the link below:
https://www.geapplianceparts.com/store/parts/spec/WR97X243?SpecType=SpecType
We hope this helps. Again, we truly apologize for the inconvenience. Thanks for your review!
-Devin@GEA
Thank you for taking the time to leave a review on your new top-freezer refrigerator, and for choosing GE Appliances for your home- we're happy to be a part of it!
We are so sorry to hear that your refrigerator arrived scuffed up. We understand the disappointment and frustration this causes, and we truly apologize for the inconvenience. You can use touch-up paint black onyx, part number WR97X243 for any blemishes. You can order this on our Parts Store website at the link below:
https://www.geapplianceparts.com/store/parts/spec/WR97X243?SpecType=SpecType
We hope this helps. Again, we truly apologize for the inconvenience. Thanks for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful product
on August 26, 2023
Posted by: Anonymous
from Ohio
I'm in love with our new refrigerator. It's quiet and works very well didn't even take a hour to get cold! Very impressive GE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
No freezer light!
on January 25, 2024
Posted by: Doctor Howe9
from IL
This is 2024, who builds a refrigerator without a light in the freezer? GE, that’s who!
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Zahira, GE_Appliances, January 27, 2024
Hello There! We appreciate your feedback on this refrigerator. We apologize that the freezer has not met your expectations. That is not the experience that we ever want for our consumers. Here at GE Appliances, we are committed to providing quality appliances and take this feedback seriously. Thank you for reaching out to us and we will pass this information on to our quality teams. Have a great day!
Written by a customer while visiting geappliances.com
Customer Rating
3
Not happy with this refrigerator
on March 2, 2024
Posted by: Sad purchase
from Hermitage
Ordered a Slate refrigerator but received a basically black refrigerator with slate doors. Very disappointed as you see the black part of the refrigerator from both sides and you see black, would of ordered a white one if I’d known that. Also the refrigerator is very deep which makes it stick out 2” past the cabinets not including the doors, which also shows black all down the sides and sticks way out in the walkway by 4 1/2”. You also wrap the doors in a plastic that leaves pieces sticking out everywhere that you can’t get off because it’s under hardware and gaskets. Not very happy with the purchase at all.
No, I would not recommend this to a friend.
Features
4
Value
4
Response from geappliances.comBy Kacie@GEAppliances, GE_Appliances, March 4, 2024
We appreciate you leaving your honest feedback with us about your refrigerator! We're always searching for opportunities to improve and will share your thoughts on the sides, depth, and plastic film with our team for future consideration. We do recommend that you use rubber tipped tweezers to remove the plastic around the hardware, so you do not scratch the finish of your unit. If you're still unable to get all of the plastic off, please schedule service by calling 1-800-432-2737.
Written by a customer while visiting geappliances.com
Customer Rating
3
Not wowed
on August 7, 2025
Posted by: JG EG
from Alexandria VA
Less capacity than same sized Frigidaire it replaced and no freezer light
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, August 13, 2025
Your feedback is extremely important to us. We will pass these comments regarding the capacity and the lack of a freezer light along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Rugged appliance for basement installation
on March 21, 2020
Posted by: Walnuts
I wanted a refridgerator that could stay in my basement or garage. This one is perfect as it has the ability to run in a wider temp range than a standard model.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com