Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.4
(1,929 Reviews)
Rating breakdown 1,929 reviews
5 Stars
1,236
4 Stars
438
3 Stars
121
2 Stars
61
1 Star
73
88%of customers recommend this product.
(
1,418 out of
1,604)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
2
Easy setup but having a problem keeping it cool in
on August 4, 2022
Posted by: Dave475
from Long Island ny
Beautiful refrigerator stainless steel and the freezer is cold but having trouble keeping the refrigerator section under 40°
I would recommend this to a friend!
Features
5
Performance
1
Quality
5
Value
3
Response from geappliances.comBy Kianna@GEA, GEA, August 9, 2022
Hello,
Thanks for reviewing your refrigerator. We're happy to hear that you like the appearance, but sorry that you have been having issues with it cooling. We understand your concern and would like to offer some helpful information.
To troubleshoot, set the temperature control one step colder.
If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for reviewing your refrigerator. We're happy to hear that you like the appearance, but sorry that you have been having issues with it cooling. We understand your concern and would like to offer some helpful information.
To troubleshoot, set the temperature control one step colder.
If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Super Noisey!!!
on April 4, 2020
Posted by: PatP17775
from Tucson, AZ
The repair person is coming out for a second time in two weeks. The refrigerator sounds like a freight train in my kitchen. It keeps me awake at night & I can hear it running over the TV. I have a heart condition & not getting restful sleep is detrimental to my health. The fiest time repair was out they said the fan in the freezer was hitting something which if left unattended would cause ice build up. At the time of visit the frig was a week old. Not good. The next visit is on the two week anniversary. Oh, I just read the fine print. This may never be published.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
Garage ready
on July 16, 2021
Posted by: BEagan
from Crown Point IN
Garage ready and separate temperature control for freezer.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Loud and door doesn’t seal well
on August 8, 2021
Posted by: TerrieWI
from Salem, WI
The refrigerator is very loud and the door doesn’t seal tightly. I called the appliance store and they said it was standard for this model refrigerator.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 9, 2021
Hi, Thanks for choosing to do business with us! We're happy to help with your refrigerator concerns and apologize for any inconvenience. If you're finding the door is not sealing tightly, we suggest viewing some helpful tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979
To check out normal sounds you can expect from your refrigerator, we suggest viewing page 19 in the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000501.pdf
Here is a link for warranty service, just in case it's needed for the door sealing issue:
https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! It's a pleasure having you in our GE Appliances family! - Sharon@GEA
To check out normal sounds you can expect from your refrigerator, we suggest viewing page 19 in the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000501.pdf
Here is a link for warranty service, just in case it's needed for the door sealing issue:
https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! It's a pleasure having you in our GE Appliances family! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Loving it
on January 22, 2022
Posted by: Ebony B
from Athens texas
I’m so in love with my refrigerator is my favorite part is all the compartments and space
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great use of space!
on January 24, 2022
Posted by: Curtis 01000111 01000101
from Prosper
This GE fridge seems like more space than our last fridge even though roughly same size. Better use of internal space as a Garage beverage fridge and great freezer space for overflow of our kitchen freezer.
Features
2
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Replacement
on January 24, 2022
Posted by: Upstate Kate
from Upstate NY
We purchased this refrigerator as a replacement for a 30 year old refrigerator. The new refrigerator has a larger freezer, which is good, but to get items out of the refrigerator you need to bend over more. However, the new layout of door and refrigerator shelves is not as good. The door shelves are wider to accommodate a gallon size milk or water container. This means that the interior shelves of the refrigerator are narrower. The bottom door shelf is positioned just above the door gasket. It will hold very short bottles but access to the shelf is difficult because the next shelf up is wider. These two shelves cannot be switched with each other because the wider door shelf would hit the crispers if you try to close the door.
After installation, the refrigerator took about 5 hours to reach correct cooling temperature. During this cooling period, the refrigerator was louder than normal operation of the old refrigerator. During normal operation, it is slightly louder than the old one.
The freezer and refrigerator have glass shelves. The door shelves have solid bottoms. Both features make cleaning easier. An ice maker is not included, but is an option. If you are old school, there isn't an ice container. Also, it does not include an egg tray.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Fridge
on January 25, 2022
Posted by: Abiiiiii
5 star fridge for a small kitchen and I’ve never had an issue.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com