Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.4
(1,929 Reviews)
Rating breakdown 1,929 reviews
5 Stars
1,236
4 Stars
438
3 Stars
121
2 Stars
61
1 Star
73
88%of customers recommend this product.
(
1,418 out of
1,604)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
1
Won’t keep frozen
on April 27, 2025
Posted by: DurhamB
from Durham, NC
Freezer does not go down to proper temperature, even at lowest cooling setting. Buy something else.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, April 29, 2025
We're sorry to hear about your freezer not reaching the set temperature. We'd like to help out with this. We recommend checking the following article for troubleshooting tips that can help: https://repair.geappliances.com/resources/faq/article/why-is-my-freezer-not-freezing
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
Poor design
on July 10, 2025
Posted by: Lydia25
from New Jersey
Its very low. You have to do alot of awkward bending over to reach things. Not good for older people with even the slightest back issues. The small lowest shelf on the door is hard to reach and useless.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, July 15, 2025
We will be passing your comments about the design of the interior over to our product team to review. Thank you again for sharing your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not Happy With This Purchase
on July 13, 2025
Posted by: ctlman
from St. Louis Metro East
This refrigerator can barely maintain adequate temperature at the lowest setting. It replaces a 25 year old Frigidaire of the same cubic ft capacity that would freeze milk if set lower that half the span of the temperature control. Also, due to the oversized freezer section it has a much smaller refrigerator section where more space is needed. One less shelf, miniscule crisper drawers. Everything in the refrigerator is lower due to the oversized freezer requiring you to get down on your knees to see items on the back of the lower shelf.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, July 17, 2025
We'd like to help you with your refrigerator maintaining temperature. There can be several reasons why the unit isn't cooling. We recommend checking a few things that may help resolve this, like frost build-up or the temperature outside. Please refer to the article here for further guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060756
If the unit still won't cool properly, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060756
If the unit still won't cool properly, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 15, 2025
Posted by: OMI19
from Lynbrook, Nee York
It works well and fit my kitchen perfectly. Love the glass shelves. They are so easy to keep clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Replacement garage rated fridge
on July 15, 2025
Posted by: Consumer1926
from Allentown, PA
This fridge was installed today. Replacement for my garage fridge that finally gave out (35+ year Kenmore Sears fridge). Basic and fits nicely as the overflow garage fridge. Only con I realized just today waa the freezer has no light?? Why not? Makes no sense not to have top and bottom sections lit up so you can see clearly.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Diego, GE_Appliances, July 23, 2025
Thank you for leaving a review and we are glad your unit fits your space. We are going to pass your comments regarding freezer lights along to our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on July 19, 2025
Posted by: CS great fridge
from Cinnaminson NJ
This fridge is a perfect size and capacity of storing so much food. It’s also energy efficient. Very happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my refrigerator
on October 5, 2025
Posted by: Smith family fridge
I love this product. Keeps everything nice and cold.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
LOUD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
on October 13, 2022
Posted by: dbm312
from Manchester, MD
LOUDEST refrigerator I've ever owned! Sounds like a jet taking off!
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 18, 2022
Hi there,
Thanks for the review. So sorry to hear about the noise concerns you've had here with your new fridge. If you've not done so already, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.101189700.438082928.1666004560-557566247.1665496320
If it sounds as if a fan is hitting another part of the unit, then this would not be normal and we'd recommend reaching out to our service team for further help. They can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that this is taken care of soon.
All the best,
Michael@GEA
Thanks for the review. So sorry to hear about the noise concerns you've had here with your new fridge. If you've not done so already, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.101189700.438082928.1666004560-557566247.1665496320
If it sounds as if a fan is hitting another part of the unit, then this would not be normal and we'd recommend reaching out to our service team for further help. They can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that this is taken care of soon.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com