Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.4
(1,929 Reviews)
Rating breakdown 1,929 reviews
5 Stars
1,236
4 Stars
438
3 Stars
121
2 Stars
61
1 Star
73
88%of customers recommend this product.
(
1,418 out of
1,604)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
3
Okay except for freezer not being consistent.
on August 30, 2024
Posted by: Mav44
from Florida
Pretty nice but freezer temperature goes up unexpectedly for no reason. It is only 3 weeks old and it has happened twice. I turned temperature all the to coldest now. Had one just like this model and the same thing happened. Obviously a flaw of ge products. I did get it replaced due to my extended warranty. Not totally pleased.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, August 30, 2024
We're sorry to hear that the freezer temperature is fluctuating. We're glad that your unit was replaced under warranty.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great value for the price!
on September 24, 2024
Posted by: Long time GE fan in BB
from Broken Bow OK
One of the best fridge/freezers on the market! Great value for the price. We have an older GE top freezer/bottom fridge and we love it so much we decided to get another for more storage. Much better than a side by side.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great feature - very durable door shelves.
on November 13, 2024
Posted by: jarhead989
Awesome product and can't beat the price for the high quality.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Big Dissapointment
on January 6, 2025
Posted by: hiltoncd
from Manheim,Pa. 17545
Pros- Front looks nice
Cons- No light in freezer, my 28 year old refrigerator had a light in the freezer
No split shelves, and the shelves are flimsy
Deli drawer is flimsy with no guides or rollers
Lousy temperature control, the control is in the fresh food section only , non in freezer.
The so called dual control is a manual damper in the freezer much like you would control your car vent.
The more you close the control in the freezer the less air goes to the fresh food section making the
freezer colder but runs longer to reach the fresh food temperature. Remember the thermostat monitor
is in the fresh food section. So you can have the freezer door open a lot and so long as you do not
open the fresh food door the compressor to make cold air will not run. Gee is 2025 or what.
Produce bins are cheap and flimsy with no humidity control.
The first month of ownership we had to replace the freezer door gasket due to ice build up inside of door.
Replaced the temperature control module.
The compressor runs 75 percent of the day, i guess that's energy efficient.
Cons- No light in freezer, my 28 year old refrigerator had a light in the freezer
No split shelves, and the shelves are flimsy
Deli drawer is flimsy with no guides or rollers
Lousy temperature control, the control is in the fresh food section only , non in freezer.
The so called dual control is a manual damper in the freezer much like you would control your car vent.
The more you close the control in the freezer the less air goes to the fresh food section making the
freezer colder but runs longer to reach the fresh food temperature. Remember the thermostat monitor
is in the fresh food section. So you can have the freezer door open a lot and so long as you do not
open the fresh food door the compressor to make cold air will not run. Gee is 2025 or what.
Produce bins are cheap and flimsy with no humidity control.
The first month of ownership we had to replace the freezer door gasket due to ice build up inside of door.
Replaced the temperature control module.
The compressor runs 75 percent of the day, i guess that's energy efficient.
Side notes, I wish I would have kept my 28 year old refrigerator. It did every thing better then this new
refrigerator but the wife wanted a pretty face for are kitchen overhaul. You know who won that
battle.
refrigerator but the wife wanted a pretty face for are kitchen overhaul. You know who won that
battle.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, January 17, 2025
We appreciate you taking the time to leave us your detailed feedback on your new refrigerator unit and being a valued GE Appliance customer. We’re sorry to hear that you’ve been less than impressed with your new refrigerator. We know that a poor layout or cheap feeling plastics can be frustrating, especially when it comes to something you rely on like a fridge. We take your feedback seriously and we will work hard going forward to ensure that issues like this don’t occur and will share this with our product team as well.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge
on January 14, 2025
Posted by: C7 Taylor
from Fowler, IL
Love my fridge! Still awaiting for the freezer handle. An inside part to the handle was not included.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
It is simple and meets the requirements in my hous
on January 20, 2025
Posted by: Gloria 55
I live this product it is my second in the house for extra food
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
None
on January 24, 2025
Posted by: Lisa Coy
from Estero FL
Noisiest refrigerator I’ve ever had. Being an open concept home, you need a quiet refrigerator hence my research. Went by Consumer Reports magazine ratings and comments. Disappointed with Consumer Reports as well now.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
4
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 30, 2025
We know the importance of a new appliance operating at a low noise level. We have provided some normal refrigerator sounds/noises at the link below. If you are experiencing a noise not listed, service is advised. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.68719569.1397256286.1737992124-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.68719569.1397256286.1737992124-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed.
on January 24, 2025
Posted by: rvd1
from Emporia Kansas
Noisy!
Freezer door pops open when refrigerator door shuts.
Not easy to see or reach items on top shelf of refrigerator.
Freezer door pops open when refrigerator door shuts.
Not easy to see or reach items on top shelf of refrigerator.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, January 30, 2025
We have provided some normal refrigerator noises at the link below. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review. If you are experiencing any noise(s) not listed, service is advised. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.68719569.1397256286.1737992124-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.68719569.1397256286.1737992124-507723860.1707936747
Written by a customer while visiting geappliances.com