Customer reviews from Samsung US
Samsung - EO-IC100 Wired In-Ear Headphones - Black
Average customer rating
3
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
12
4 Stars
4
3 Stars
1
2 Stars
5
1 Star
11
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - EO-IC100 Wired In-Ear Headphones - Black
Customer Rating
1
Plastic start melting.
on August 30, 2023
Posted by: PatPat
from Santa Clara, CA
Expertise:Expert
The plastic part close to my earbud start "melting" and become sticky...
Even regular finger nail can "cut" into the medal part when you try to pull if off ear after use.
Even regular finger nail can "cut" into the medal part when you try to pull if off ear after use.
Features
5
Performance
5
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Very Solid Ear Phone.
on November 27, 2024
Posted by: Alprsh
from Atlanta
Expertise:Expert
Very good ear piece. Just had mine accidentally damaged.
Looking for where to buy a new one.
Had it for 3 years.
Looking for where to buy a new one.
Had it for 3 years.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Loved these, until they broke
on May 29, 2020
Posted by: EbayC
from CA
Expertise:Intermediate
I love music and without an audio jack was hesitant to get the new S20 but was happy to learn that these headphones were included with the phone. Sounded great and worked well, for about a month. The right earphone was not wired properly or something and is now barely audible compared to the left, making these essentially a left only pair of earbuds which is really annoying especially since I cannot just use regular headphone jack headphones. Dissapointed.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Manufacturer issues
on January 12, 2021
Posted by: Anonymous
from Miami, Fl.
i came here to buy this again since i really liked them, they came with my note20ultra and the right side stopped working out of nowhere after just a few days of being used, after reading some reviews, i can see everyone is having the same issue again and again, one side stops working, samsung should take this obviously damage headphones out of the market and send the customers new ones, this is embarrassing for such a great company. disappointed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Great Sound
on June 28, 2020
Posted by: Chantel
from Bronx, NY
[This review was collected as part of a promotion.] i loved the akg headphones with the 9 and 10 but i've gone through 2 separate usb c headphones in a month's time! they just stopped working mid phone conversation. when i pulled the second pair out they were super hot!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Poor fitting and low volume
on October 21, 2020
Posted by: akryder86
from Anchorage, AK
these came with my s20 5g. they sound good but you have to have the volume up to at least half if not more to actually hear the music. tried them on a plane trip and could barely hear my music with them all the way up. can't charge phone while using these earphones as only charging port is taken.
also after 2 hours of using these while in the airport waiting for flight my ears began hurting and were sore for rest of day. my 2 pairs of klipsch 3.5mm in-ears are very comfortable and i can wear them all day with zero discomfort. least i didn't pay for these.
real pain to have to have another dongle to carry around. at least add another usb-c port to the phone to allow charging and listening to music at the same time.
Features
4
Performance
3
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
poor
on September 4, 2020
Posted by: Yoli
i purchased these as i was in love with my pair that came with my note9- however this pair has good sound for only media audio. this does not work during any type of phone or video calls. i've googled the issue, and chat with samsung with no resolved outcome.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Surprisingly incredible sound
on July 26, 2021
Posted by: Immanuel O
from Nashville
absolutely insane sound! got these earbuds in the box with my s20+, never really gave them a look and used my galaxy buds pro for a long time. gave them a try when they died once and never looked back since they sound 100x better. they come to life thanks to that 32bit 384mhz dac in these phones, something samsung will never tell you when trying to sell you the galaxy buds, but the galaxy buds are good too
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 29, 2021
Hello Immanuel O, we're so happy that you've found the perfect headphones for you. Thanks for being a part of the Samsung family. ^Elizabeth
Written by a customer while visiting Samsung US