Customer reviews from whirlpool.com
Whirlpool - 18.3 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.1
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
166
4 Stars
80
3 Stars
28
2 Stars
15
1 Star
28
82%of customers recommend this product.
(
217 out of
266)
Customer Reviews for Whirlpool - 18.3 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Best quality product.
on August 10, 2022
Posted by: Vijay
from Toronto
[This review was collected as part of a promotion.] Best quality product. Keep food fresh for long time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Decent
on September 12, 2022
Posted by: Tina
from Kingston
[This review was collected as part of a promotion.] After having fridge for only 5 months it fridge and freezer stopped working
It’s been 8 weeks now and still no one has com to fix it yet
It’s very difficult not having a dependable fridge with kids living here we are living out of a mini bar fridge
It’s been 8 weeks now and still no one has com to fix it yet
It’s very difficult not having a dependable fridge with kids living here we are living out of a mini bar fridge
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , September 16, 2022
Hello Tina!!
We are so sorry for the issues you have experienced with your Whirlpool refrigerator! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, and your, phone number and include review ID 261095206. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
We are so sorry for the issues you have experienced with your Whirlpool refrigerator! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, and your, phone number and include review ID 261095206. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
4
YES!
on October 28, 2022
Posted by: Chrisy
from Valparaiso, IN
[This review was collected as part of a promotion.] I like it because it WORKS! The delivery guy set the cooling at second highest, but the ice cream melted so I had to set it at the highest, unfortunately.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Price Love the energy Star rating.
on November 13, 2022
Posted by: Patrick
from Pa.
[This review was collected as part of a promotion.] Works just fine
Not crazy about where the controls are located. They block tall items.
Not crazy about where the controls are located. They block tall items.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
disappointed
on January 18, 2023
Posted by: Melissa
from colorado
[This review was collected as part of a promotion.] Had to wait 2 months for refrigerator to arrive. Freezer door came with scratches. Ordered a replacement and it also came with scratches and a malformed rubber fitting that seals the door. Need a replacement but doubt that will be honored. I paid 1200 total for a brand new refrigerator!!! Not a lot of quality control from my perspective.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 25, 2023
Thank you for sharing your insights with us, Melissa. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Basic refrigerator- but energy star rated
on April 20, 2023
Posted by: mountainriver
from Oregon
[This review was collected as part of a promotion.] I have had less than a month, and hopeful it will work well. It took a good week for temps to keep as low as food safety needs, and freezer dept is still not as cold as my old one, even at coldest setting it tends to hover between 20 and 25 degrees rather than 10-20. The refrigerator compartment seems to be keeping between 34-39, so it's good. It has a pretty quiet operation.
It does have a few manufacturing issues, around the freezer door especially, two places where metal seems are uneven and hard insulation poking out into gasket , and same issue on top of fridge compartment.
It does have a few manufacturing issues, around the freezer door especially, two places where metal seems are uneven and hard insulation poking out into gasket , and same issue on top of fridge compartment.
Written by a customer while visiting whirlpool.com
Customer Rating
4
30" Wide Top-Freezer Refrigerator
on May 9, 2023
Posted by: Nella
from Thunder Bay, ON
[This review was collected as part of a promotion.] I was able to obtain this refrigerator recently & am impressed with its size . My former refrigerator was an older model that was consuming a lot of energy & was bulky in size. My new Whirlpool refrigerator is more practical and holds the amount of groceries that I need leaving space in case of needing to purchase more food for special events. I have noticed an improvement in my bills due to this energy efficient model.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Please review!
on August 19, 2023
Posted by: No !
from Stpaul mn.
[This review was collected as part of a promotion.] The compressor went out was not 2 years old. Lost food no replacement . Corporate need to respond. I remember when these appliances were.good the only good thing is they replaced the.compressor /labor
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com