Customer reviews from whirlpool.com
Whirlpool - 18.2 Cu. Ft. Wide Top-Freezer Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.2
(370 Reviews)
Rating breakdown 370 reviews
5 Stars
206
4 Stars
90
3 Stars
29
2 Stars
15
1 Star
30
83%of customers recommend this product.
(
249 out of
300)
Customer Reviews for Whirlpool - 18.2 Cu. Ft. Wide Top-Freezer Refrigerator - Monochromatic Stainless Steel
Customer Rating
2
As of now none
on November 4, 2023
Posted by: Hot mess
[This review was collected as part of a promotion.] I moved into my home one and a half months ago with new appliances this refrigerator being one of them. It has started clicking making water in the ice bin and the top and bottom is hot
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 6, 2023
Thank you for sharing your insights with us, Hot mess. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 422404.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product
on November 2, 2023
Posted by: SA86
from Toronto, ON
(This review was collected as part of a promotion.) This came standard with my new home purchase and it works great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Avoid at all costs
on October 31, 2023
Posted by: Dan13
[This review was collected as part of a promotion.] I bought 3 of these in November 2021. All 3 of them failed within 2 years. Luckily there was a warranty but it took more than a month to get it fixed and a few more months to get reimbursed with a silly pre-paid debit card.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 2, 2023
Thank you for sharing your insights with us, Dan13. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 420430.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Spacious
on October 26, 2023
Posted by: Dallas Acorn Fridge
from Houston, Texas
[This review was collected as part of a promotion.] This refrigerator came with my new home purchase. Very spacious.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great value. Does the job!
on October 24, 2023
Posted by: Island Elf
from Victoria
(This review was collected as part of a promotion.) We bought the fridge when the old one quit (after 22 years!). This new fridge is easy to keep organized with the right amount of shelf-space (for a family of 2, occasionally 3) and large door compartments where we can store milk or juice, in addition to the “usual” condiments. It maintains a good temperature in the fridge and the freezer. The shelves and drawers are easy to clean. The outside is a “mottled” white so it does not show finger prints and is easy to clean. That is all we need!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my new fridge!
on October 24, 2023
Posted by: Paws
from Richmond, BC
(This review was collected as part of a promotion.) My new fridge is exactly what I needed on my budget range and looks great in my kitchen. It has lots of room and fits in well with my other appliances.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Decent fridge
on October 22, 2023
Posted by: wilby1276
from Toronto
(This review was collected as part of a promotion.) I moved into my condo (bought pre-construction) about 3 months ago. The fridge works well, though the liner detached and had to be repaired by the Whirlpool technician. The repair was quick and otherwise, the fridge has been working fine.
I would recommend this to a friend!
Response from whirlpool.comBy CA SOCIAL CARE, October 24, 2023
Hello, Moved2Wilby2023! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (274724040). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product
on October 12, 2023
Posted by: Lulu
from Waipahu Hawaii
[This review was collected as part of a promotion.] Im happy with my new refrigerator it's energy saver type and a lot of space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com