Customer reviews from whirlpool.com
Whirlpool - 18.2 Cu. Ft. Wide Top-Freezer Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.2
(370 Reviews)
Rating breakdown 370 reviews
5 Stars
206
4 Stars
90
3 Stars
29
2 Stars
15
1 Star
30
83%of customers recommend this product.
(
249 out of
300)
Customer Reviews for Whirlpool - 18.2 Cu. Ft. Wide Top-Freezer Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
Great refrigerator!
on November 14, 2023
Posted by: AmyWai
(This review was collected as part of a promotion.) I received the Whirlpool 30" Wide Top-Freezer Refrigerator 5 months ago¨(June 8,2023) and I am so happy to using it!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best fridge
on November 12, 2023
Posted by: Johnnie Hawka
(This review was collected as part of a promotion.) It,s great I love it I would never buy another brand in my life time!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good fridge for limited space
on November 11, 2023
Posted by: Norma
from Toronto, ON
(This review was collected as part of a promotion.) I wish I had room for a bigger fridge but the built-in space is limited. So far the performance has been perfect and I like the features. Looks good too. The delivery guys were amazing and dealt with problems as they arose. I was surprised that it couldn't be ordered with the ice maker installed, and it was a separate item that I had to pick up at a warehouse which was not very convenient, and then had to get someone to hook it up.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Like the features
on November 10, 2023
Posted by: Bob 27
(This review was collected as part of a promotion.) Not happy with my refrigerator. When I clean the outside of my refrigerator it leaves streaks I tried soap and water and a recommended cleaning product. Still streaks.
Also I have had to call for service to replace the rubber on the inside of my freezer door and refrigerator. It always comes loose. They are supposed to come in a week
Also I have had to call for service to replace the rubber on the inside of my freezer door and refrigerator. It always comes loose. They are supposed to come in a week
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, November 13, 2023
Hello, Bob 27! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (275277142). Take care! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
3
Makes noises
on November 8, 2023
Posted by: sue80
from Toronto, ON
(This review was collected as part of a promotion.) The fridge makes noise every now and then, but the noise is really loud and bothersome when it happens.
Response from whirlpool.comBy CA SOCIAL CARE, November 10, 2023
Hello, sue80! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (275239165). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
2
Replacement gone wrong.
on November 8, 2023
Posted by: Andy
from Grimsby, Ontario
(This review was collected as part of a promotion.) We received this refrigerator through an energy saving program and I would like to commend this program. The fridge that we had was a Whirlpool 33" bottom freezer that we were told replacement was identical. The replacement is what we are reviewing. The freezer appears to create frostbite and the fresh vegetable in the fridge containers barely last a week. The door seal had to be replaced and still not sure that seal is sufficient. There is no light in the freezer and very little room in main fridge. All in I would say that we are very disappointed in this particular model and would love to be able to trade in for something similar to what we had before
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, November 10, 2023
Hi, Andy! We are very sorry to hear about this. We would like to review your file and see how we can assist. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (275215335). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
Non existent customer support
on November 7, 2023
Posted by: Helena
(This review was collected as part of a promotion.) I am giving this fridge a one star, because of the optional ice maker.
I had a professional install it according to the instructions. Somehow it is supposed to be connected to the freezer light, which is nonexistent.
We have tried many ways to get in touch with the tech support to no avail.
I had a professional install it according to the instructions. Somehow it is supposed to be connected to the freezer light, which is nonexistent.
We have tried many ways to get in touch with the tech support to no avail.
Response from whirlpool.comBy CA SOCIAL CARE, November 10, 2023
Hi, Helena! We are very sorry to hear about this. We would like to review your file and see how we can assist. Kindly send us an e-mail at Canadasocial@Whirlpol.com with your model and serial number, your phone number, and your review ID (275175417). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good amount of storage. Works well.
on November 7, 2023
Posted by: Raul48
(This review was collected as part of a promotion.) The fridge was part of a standard package in a newly built townhouse. Works well, has good amount of storage. Only minor issue is the glass shelves which can slip off the shelf supports as they seem to be too narrow. Used some bits of the Styrofoam packing to fill the gaps. No problem since
Written by a customer while visiting whirlpool.com