Customer reviews from whirlpool.com
Whirlpool - 18.2 Cu. Ft. Wide Top-Freezer Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.2
(370 Reviews)
Rating breakdown 370 reviews
5 Stars
206
4 Stars
90
3 Stars
29
2 Stars
15
1 Star
30
83%of customers recommend this product.
(
249 out of
300)
Customer Reviews for Whirlpool - 18.2 Cu. Ft. Wide Top-Freezer Refrigerator - Monochromatic Stainless Steel
Customer Rating
1
Food Destroyer
on February 19, 2024
Posted by: Sally
from MN
Froze all the food in refrigerator. Waited five weeks for new part. New part installed. Thawed out all the food in my freezer. I wish I still had my 20-year-old refrigerator.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Marcos O, Social Care, February 22, 2024
Thank you for sharing your insights with us, Sally. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
The temperature control much better.
on February 18, 2024
Posted by: Cheuk
(This review was collected as part of a promotion.) I have this refrigerator two months ago. It has better than I had before.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Limited usage conditions.
on February 17, 2024
Posted by: John
(This review was collected as part of a promotion.) I bought it last November. The temperature in cool room is keeping 4 celsius which is very good. But the temperature in freezer room is fluctuating from-9 to-17 Celsius which is too deep. So I don’t think it’s a good place to store the meat. It could make the meat bad.
So I think this refrigerator is suitable for limited usage and conditions, such as in an apartment for singles.
So I think this refrigerator is suitable for limited usage and conditions, such as in an apartment for singles.
Response from whirlpool.comBy Social Care Canada, February 19, 2024
Oh no, John! We are so sorry for the issues you are experiencing with your Whirlpool refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@whirlpool.com with your model and serial number, your phone number, and your review ID (278321247). Thank you! -Kelly
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great for the house, not a garage fridge
on February 13, 2024
Posted by: Ted43
from Mildmay, ON
(This review was collected as part of a promotion.) Its a great fridge, but not a great fridge for the garage where it can get colder. Whirlpool doesn't have a garage heater kit to help keep the freezer working in colder conditions. So when the garage gets colder, the freezer stops working until it gets warmer in the garage.
I would recommend this to a friend!
Response from whirlpool.comBy Social Care Canada, February 14, 2024
Hello, Ted! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (278178923). Thank you! -Kelly
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool is a whiz and whirl to clean.
on February 1, 2024
Posted by: Whirlpool wilitizer.
(This review was collected as part of a promotion.) The fridge has been great relief thus far and I did a happy dance when it arrived. If the temperature is uneven it can be adjusted upwards or down very easily. It is easy to clean and the design allows easy access.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on January 31, 2024
Posted by: Kp007
(This review was collected as part of a promotion.) I received this refrigerator through a program from ‘‘enbridge
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fits my needs
on January 24, 2024
Posted by: ksr1
[This review was collected as part of a promotion.] I am very happy with my purchase - from the door shelves to the bins and racks!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Compressor is weak
on January 20, 2024
Posted by: Rabeea
from Toronto
(This review was collected as part of a promotion.) Compressor is weak. It stopped functioning just after a year of purchase.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, January 22, 2024
Hello, Rabeea! We are terribly sorry to hear about your Whirlpool refrigerator. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (277508417). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com