Customer reviews from whirlpool.com
Whirlpool - 18.2 Cu. Ft. Wide Top-Freezer Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.2
(370 Reviews)
Rating breakdown 370 reviews
5 Stars
206
4 Stars
90
3 Stars
29
2 Stars
15
1 Star
30
83%of customers recommend this product.
(
249 out of
300)
Customer Reviews for Whirlpool - 18.2 Cu. Ft. Wide Top-Freezer Refrigerator - Monochromatic Stainless Steel
Customer Rating
3
Unsatisfactory Door
on May 8, 2024
Posted by: PITA
(This review was collected as part of a promotion.) The actual fridge is great. Big enough for a one person family with lots of inside space. I do have an issue with the outside of the door. Upon my first wiping, it started to discolour with a very apparent stain all across the front. I'm having no luck removing it even with following instructions from customer support. I have yet to verbally contact them and that is my next step. Essentially I would like a new door or the correct instructions on how to remove this very large stained streak.
Response from whirlpool.comBy CA Social Care, May 8, 2024
Hello, PITA! We are very sorry to hear this has happened! Please email canadasocial@Whirlpool.com with your model and serial number, your phone number, and your case number (280654196). We look forward to hearing from you! -Regina
Written by a customer while visiting whirlpool.com
Customer Rating
5
LOVE THE SIZE INSIDE
on April 19, 2024
Posted by: Rubysmomma
from ELLIOT LAKE
(This review was collected as part of a promotion.) We have had this fridge for about 2 months and absolutely love it. Nice big freezer compartment, deep and wide. The fridge inside is so bright and clean looking. Love the drawers.
Very happy with this fridge. Love it a lot more than my old one!
Very happy with this fridge. Love it a lot more than my old one!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just a great refrigerator
on April 17, 2024
Posted by: Thomas
(This review was collected as part of a promotion.) Great refrigerator, I am so glad I got a whirlpool so much extra freezer space, just a bright open refrigerator space also
Written by a customer while visiting whirlpool.com
Customer Rating
4
Features are great but capacity is smaller than my
on April 11, 2024
Posted by: Dave
(This review was collected as part of a promotion.) Refrigerator was delivered under the Energy saver's plan and works fine but my preference was for split door which was not offered. Further there was no color option under the plan.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Functional and Basic
on April 10, 2024
Posted by: Bear
from Prince Edward County
(This review was collected as part of a promotion.) Our old fridge quit and we were left scrambling to find a replacement. We wanted an energy star certified appliance and this one seemed to fit the bill. We were not looking for a super fancy appliance with an ice maker, water dispenser etc.... Really like the glass shelves, makes it very easy to see into the crisper drawers. It is quiet when running and a good size for just the two of us. My only thought for improvement would be it would have been nice to have a light in the freezer compartment.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great value
on April 10, 2024
Posted by: ValO
[This review was collected as part of a promotion.] Has so much room. I love it! I had a side by side before this. I thought that there was no way I could get by with this size and style. To my surprise, this refridgerator has more space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
This Fridge is a Frustration From Start to Finish
on April 9, 2024
Posted by: Jacks
Don't be fooled by the "energy efficiency upgrade" label! This Whirlpool fridge is a prime example of how new doesn't always equal better. Here's why you should steer clear of this model:
Flawed Design: Forget about customizing your fridge for your needs. The poorly designed shelves and lack of adjustable door compartments make efficient storage nearly impossible. Even a simple 4L jug of juice can't find a home!
Cheap Build Quality: This fridge looks and feels cheap, with plastic handles and questionable door alignment. Thin rubber seals and a bowed exterior raise concerns about long-term durability.
Food Spoilage Nightmare: The faulty crisper drawer air vent and uneven freezer temperature can wreak havoc on your groceries, leading to spoilage and wasted money – especially with today's high food prices.
Loud Operation: This fridge isn't exactly the quiet achiever. Prepare to be annoyed by constant humming and rattling sounds.
This is a downgrade, not an upgrade! Where's the well-built, reliable fridge of the past? This model is an insult to Canadian consumers, especially those struggling to afford groceries.
Cheap Build Quality: This fridge looks and feels cheap, with plastic handles and questionable door alignment. Thin rubber seals and a bowed exterior raise concerns about long-term durability.
Food Spoilage Nightmare: The faulty crisper drawer air vent and uneven freezer temperature can wreak havoc on your groceries, leading to spoilage and wasted money – especially with today's high food prices.
Loud Operation: This fridge isn't exactly the quiet achiever. Prepare to be annoyed by constant humming and rattling sounds.
This is a downgrade, not an upgrade! Where's the well-built, reliable fridge of the past? This model is an insult to Canadian consumers, especially those struggling to afford groceries.
Save your money, your sanity, and your food! Look elsewhere for a fridge that actually functions effectively and offers features that make your life easier, not harder.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, April 10, 2024
Hello, Jacks! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (279790370). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
A Fridge Designed to Infuriate Canadians!
on April 9, 2024
Posted by: Rob360
from Toronto, Ontario
This isn't a refrigerator, it's a frustration factory! Where do I even begin with this cheaply made excuse for an appliance? Let's start with the frozen air vents. Apparently, this fridge thinks it's a science experiment, because keeping my food at consistent temperatures seems like an afterthought. Who needs a properly chilled fridge compartment when you can have a freezer that overcompensates and creates an ice labyrinth blocking all airflow?
And then there's the symphony of squeaks! Every time I open the freezer door, it sounds like a rusty swing set being tortured. A basic plastic hinge shouldn't require contortions and special lubricants just to function silently. Speaking of cheap plastic, the whole thing feels like it could fall apart with a strong breeze.
Is this what we've come to expect from appliance manufacturers? Apparently, gouging hard-working Canadians with overpriced garbage is the new business model. Where are the solid, well-built refrigerators of yesteryear? Those that could actually keep your food cold without turning into an icy battlefield?
Whirlpool, you should be ashamed! You've taken a basic concept, a fridge, and turned it into a monument to frustration. This is an insult to Canadian consumers! Save your money, folks. This fridge will only bring you grief and a hefty electricity bill thanks to its constant struggle to maintain a cool temperature. Do yourself a favor and look elsewhere!
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, April 10, 2024
Oh no, Rob360! We are so sorry for the issues you are experiencing with your Whirlpool refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@whirlpool.com with your model and serial number, your phone number, and your review ID (279791444). Thank you! -Justine
Written by a customer while visiting whirlpool.com